Salesforce for Customer Relationship Management and Marketing Automation Services with Big Bang expert cloud consultants
#1 Customer Relationship Management platform
Salesforce allows businesses to manage all their operations from one central location on a single, secure, and scalable platform that’s easy to customize.
Modern user experience making it intuitive to use
Gaining employee buy in to actually leverage the robust power of any software can be a challenge for any business operator. With Salesforce Lightning the experience is initiative and the set-up fully customized to work for you and your team.
Shared information for all your departments
Salesforce is an online CRM solution that gives all your departments – including marketing, sales, commerce, and service – a shared view of your customers with one integrated CRM platform. By leveraging these roles, teams can share critical data and hone in on the important information required to do their best work.
Customizable, adaptable and modular
Extend your power to sell, service, and market with pre-integrated apps on the FORCE.com AppExchange®. Create the experience your team needs to sell faster and get more done with this suite of market-leading products that increases revenues and decreases costs.
Planning, Consulting and strategy
Lead by Big Bang’s experts, tailored for your organization’s strategy, goals and needs
Implementation
Consultants with both the industry and technical acumen configure, test, and deploy elegant solutions.
Over 150,000 companies worldwide, both big and small, are growing their business with Salesforce. Are you next?
Salesforce solutions for your business
Grow your sales pipeline, improve customer service, and make data-backed marketing decisions. Salesforce CRM tools are cloud-based and mobile-friendly so that you can access your data from anywhere! The CRM software is fast, secure, and doesn’t require maintenance, so once you get started, there is no slowing down. With the help of Big Bang expert advisors you can personalize your organization’s customer journey experience with apps that enhance and connect every part of your business.
Salesforce offers solutions for:
Sales
Proliferate sales with a platform that connects departments (sales, through marketing, service, and beyond) to identify and capture selling opportunities throughout your business, from lead, to customer, to advocate.
Service
Empower every member of your team to deliver exceptionally informed, and personalized service across any channel.
IT
Boost productivity and efficiency across all departments with lightning-fast user experience on a secure, scalable platform. Digital transformation is literally at your team’s fingertips with intelligent app building that lets you innovate faster with clicks or code.
Marketing
Deepen brand image and loyalty by creating a seamless experience at every touchpoint with the world’s #1 CRM solution for 1-to-1 customer journeys.
The ultimate leverage of Salesforce with Big Bang expertise
Big Bang’s team of trusted business advisors can help you get the most out of Salesforce from BSA (Business System Analysis) to implementation, migration, development, and even training. Big Bang’s team of expert consultants has been working with the FORCE.com portfolio for many years, developing sharp expertise on the Salesforce platform and how to best integrate Salesforce with other platforms and additional AppExchange® apps and solutions, to enable your business evolve and grow.
Everything after the quote. With finances at the core of what we do, we can help develop your process for invoice, financial accountability, and ensuring inter-departmental communication. Big Bang’s consultants can help you do more with Salesforce than the rest.
Every software has an advantage. With our experience with all the FORCE.com platforms, we'll make responsible, unbiased suggestions based on your business's needs and strategic roadmap.
Ultra agile and adaptive approach Salesforce is the #1 CRM in the world for a reason - it's robust! But that shouldn't mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.
Avoid common hiccups. We are so much more than a software reseller We don't just implement a new or improved platform; we consult, train, and support the best use and leverage of Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.
Big Bang helps you grow your pipeline fast when you optimize your customer journey on the Salesforce platform.
Why Salesforce?
Industry leaders with the first Platform-as-a-Service (PaaS) market, app exchange: Force.com®.
Lightning platform allows you to boost productivity to Lightning speed. With this platform, create the experience employees need to sell quicker and be more efficient. This suite of market-leading products both increases revenues and decreases costs.
Become a part of a large community of Developers, Business Analysts, and Sales People. It is a platform where you can share your knowledge and learn from your peers and get the Salesforce insights and continuous education through TRAILHEAD (badges and certification paths).
Access to Einstein AI for everyone for smarter sales, service, and marketing.
Easily build better experiences that help you sell faster with a lightning experience.
Salesforce1™ Mobile App enables you to run your business from your phone. Close deals, service customers, track marketing, and even collaborate and share files on any device all from a single, integrated mobile app.
Encourage collaboration with social app Chatter, and links to social media.
Salesforce Advantages
Boost Sales Productivity
Sell from anywhere, anytime with an AI-powered CRM system. Increase sales productivity by more than 44%.
Increase Lead Conversion
Close deals faster and sell smarter by having all the information you need in a single source. Increase lead conversion by more than 43%.
Improve Overall Performance
Sales teams are more in sync, and the information they need is up to date and easily accessible.
Better Communication
Connect your entire mobile workforce, especially valuable for field technicians, on a unified platform.
Capture Sales Quicker
Grow your accounts faster, rapidly find new customers, and close deals more quickly, from anywhere.
Maximize Revenue
With the help of this CRM software, you will be turning leads into sales in no time. Close more deals faster and collaborate instantly on what matters. Increase revenue by more than 37%.
Retain Satisfied Customers
Offer an omni-channel customer experience that lends to faster, more responsive service across every channel and on any device resulting in increased customer satisfaction and retention.
Adapt Quickly
Flexible platform helping you keep service operations as efficient as possible as business needs inevitably change.
Case studies
Introspect Technology Gets Its Real-Time Data
Introspect Technology gets its real-time data
Introspect Technology recognizes Big Bang’s project management skills and responsiveness in the implementation and customization of their Salesforce CRM solution.
The team at Big Bang went above and beyond to lead us through an otherwise complex process, asking the right questions to extract information about our particular use-case, and accommodating our schedules throughout. We’re very excited to begin to work with this powerful new tool!
Pat Sandrin, ,,
Wow I like the breakdown detail of the project! thanks guys!
Jason Serfaty, IT & Special Projects Manager,
Thanks for your quick response here – you guys are doing a GREAT job!
Jacob Poole, Accounting Manager,
We were very happy with Big Bang ERP. They brought this project back to life and helped us put our priorities in line and allocate our resources efficiently. We know we can always count on them for support.
Allison Roelofs, CFO,
When I need Big Bang ERP to tackle a problem they are extremely responsive. It’s not a matter of 24 hours and they will reply, it’s done within the next few hours, and they keep me in the loop the whole way. I would have no hesitation whatsoever in recommending Big Bang ERP to anyone.
Laurent Fayen, ,
Be at the forefront of sales, service, and marketing with Big Bang Salesforce implementation, training, and support.
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