Salesforce Field Service Lightning (FSL) for Professional Services Automation
Deliver better service everywhere - from the field to the contact center - using the Salesforce Customer 360 platform.
Salesforce Field Service Lightning software equips your teams with a suite of tools to tackle field service challenges. Managing your mobile workforce gets a lot easier with features designed specifically with all roles in mind – mobile employees, dispatchers, and managers. Address and solve issues quickly and correctly the first time, all via an app that’s right at your fingertips.
Many companies strive to be customer-centric but don’t have the digital capabilities to unite and scale their sales, marketing, and service teams, in a cohesive way. That’s where Salesforce and the FORCE.com platform comes in. Field Service Lightning (FSL) can transform your field operations, offering a complete solution to manage both on and off-site support.
Read on to discover why 150,000 companies worldwide, both big and small, are growing their business with Salesforce.
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Club Sportif MAA
Club Sportif MAA harnesses the power of CRM
Club Sportif MAA harnesses the power of CRM
The multi-sport facility leveled up their skills with Big Bang guidance and training to fully leverage Salesforce CRM for their business.
Meet the challenges of field service operations in today’s digital landscape and equip your service agents, dispatchers, mobile employees, and managers with the right tools.
Big Bang helps you manage your mobile workforce with Salesforce SFL (Field Service Lightning)
Ultra agile and adaptive approach
Salesforce offers a robust, world-class customer service platform. But that shouldn’t mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.
Avoid common hiccups
We are so much more than a software reseller. We don’t just implement a new or improved platform; we consult, train, and support the best use and leverage of Service Cloud and Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.
41 Salesforce Certifications
Salesforce Field Service Lightning Features
We have helped them
“Our people are our greatest asset, we must invest in them for our business to prosper. ”
“I have never worked at a company where I feel as trusted as I do at Big Bang. I’ve been given the chance to prove myself, bring ideas to the table, and work closely with clients. When a coworker comes to me for support I know it’s because they trust and value my opinions.”
Pablo, Tech Lead,
The team at Big Bang went above and beyond to lead us through an otherwise complex process, asking the right questions to extract information about our particular use-case, and accommodating our schedules throughout. We’re very excited to begin to work with this powerful new tool!
Pat Sandrin, ,,
Big Bang Consulting has quickly become an invaluable partner to the Growpacker organization, with their assistance in integrating the Rootstock ERP system seamlessly with our established business systems. Their technical knowledge of manufacturing best practices, coupled with a deep understanding of cannabis regulations and the challenges associated with compliance, has uniquely positioned Growpacker to have a competitive advantage in the marketplace. Big Bang’s ability to address unique challenges and to provide turnkey solutions in one of the most complicated and rapidly changing industries is unmatched and has propelled Growpacker to execute at the highest levels and stay ahead of the competition.
Stephen Boyd, CEO,
Moving to the cloud, future-proofed our business!
Harry Chalker, CEO,
PMC Commercial Interiors
Salesforce Field Service Lightning for Every Service Industry
Field Service Lightning Benefits
Help your team increase productivity, lower costs, and achieve more positive customer experiences with Salesforce Field Service.
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