Customer Relationship Management (CRM)
The solution for customer relations business systems
Customer relationship management (CRM) is a type of software application used to compile information on customers acquired through various sales and communications channels including your company website, email, over the phone, or on social media.
CRM systems help gain a better understanding of customer contact history with the company, their personal information, their preferences, and more so that you have full scope data to establish a strong rapport with potential, existing, and past customers.
Modern CRMs can seamlessly integrate with ecommerce and sales management platforms to give you a complete picture of key business areas from inventory levels to order status so that you can always deliver superior service to your customers.
Cloud CRM platforms aggregate a massive collection of data regarding your key performance indicators, generating reports and providing you with reliable data that informs your decision-making process, which is vital to achieving sustainable growth in an ever-changing market.
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Salesforce is the #1 Customer Relationship Management platform in the world with good reason: It allows businesses to manage all their operations from one central location on a single, secure, and scalable platform that’s easy to customize. Extend your power to sell, service, and market with pre-integrated apps on AppExchange® with other FORCE.com products. Big Bang can help with Salesforce and all other FORCE integrations.
Salesforce CPQ is a cloud business solution that streamlines configuration, pricing, and quote generation on the Salesforce Sales Cloud, also known as Salesforce CRM. With Salesforce CPQ and Billing software, sales teams can swiftly create estimates, proposals, quotes, and orders that look sharp and professional.
Oracle NetSuite CRM
Join the more than 40,000 organizations running on NetSuite. With the world’s number 1 ERP, you can run all of your back-office operations and financial processes in the cloud – including accounting, inventory, and order management. Oracle NetSuite helps to cut IT costs, reduce financial close times, and improve quote-to-cash.
As one of the best Content Management Systems (CMS) on the G2 Grid, Hubspot CRM is revered by marketers, developers, and IT teams alike. Developers build using flexible themes and content structures; marketers easily edit and create pages on their own, and get a personalized, secure experience. Hubspot is a content management system for teams of any size to grow and is accessible for free or as a premium subscription-based plan.
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