Salesforce Sales Cloud for Customer Relationship Management (CRM)

The world’s #1 CRM platform

Salesforce Sales Cloud is a cloud business solution for managing your customers and their journey. It gives all areas of your business – including marketing, sales, commerce, and service – a single shared view of your customers with one integrated CRM platform. With Sales Cloud, sales teams increase their productivity, fill pipelines with qualified leads, and close deals quicker from just about anywhere.

Big Bang’s team of expert Salesforce consultants has been working with the FORCE.com portfolio for many years, developing a profound expertise on the Salesforce platform. We know how to best integrate Salesforce Sales Cloud with other platforms to help your business evolve and grow – seamlessly.

Read on to discover why 150,000 companies worldwide, both big and small, are growing their business with Salesforce.

PRODUCTION

FINANCE

RELATIONS

PROMOTIONS

© Big Bang All Rights reserved

Knowledge Management,
Documents,
Help Desk,
Wiki and Intranet,
Chat, Website,
Social Media and Sharing

Knowledge Management, Documents, Help Desk,
Wiki and Intranet, Chat, Website, Social Media and Sharing

African Leadership University

CRM solution for African Leadership University​

CRM solution for African Leadership University

Big Bang was essential in creating and optimizing the ideal buyer’s journey for ALU’s stakeholders from recruitment, lead development, sales, admissions, enrollment, advisors, undergraduates, graduates, corporate revenue streams to employer partnerships. The Challenge ALU created an online student portal which integrated the journey for leads, applicants, and students uncovering bottlenecks and other issues pertaining to […]

​​​

Big Bang was essential in creating and optimizing the ideal buyer’s journey for African Leadership University’s stakeholders.

    Make strategic go-to-market changes and drive growth for your sales team with Salesforce Sales Cloud.

    Salesforce Sales Cloud for Customer Relationship Management with Big Bang expert cloud consultants

    bullet point

    #1 Customer Relationship Management platform

    Salesforce allows businesses to manage all their operations from one central location on a single, secure, and scalable platform that’s easy to customize.

    bullet point

    Shared information across all your departments

    Salesforce is an online CRM solution that gives all your departments – including marketing, sales, commerce, and service – a shared view of your customers with one integrated CRM platform. By leveraging these roles, teams can share critical data and hone in on the important information required to do their best work.

    bullet point

    Modern user experience making it intuitive to use

    Gaining employee buy-in to actually leverage the robust power of any software can be challenging for any business operator. With Salesforce Lightning the experience is initiative and the set-up fully customized to work for you and your team.

    bullet point

    Customizable, adaptable and modular

    Extend your power to sell, service, and market with pre-integrated apps and compatible software on the FORCE.com AppExchange®. Create the experience your team needs to sell faster and get more done with this suite of market-leading products that increases revenues and decreases costs.

    integration zuora

    Our certifications

    38 Salesforce Certifications

    28
    Salesforce Administrator
    1
    Salesforce Certified Marketing Cloud Administrator
    1
    Salesforce Pardot Consultant and Specialist
    2
    Salesforce Platform App Builder
    2
    Salesforce Platform Developer 1
    2
    Salesforce Sales Cloud Consultant
    2
    Salesforce Service Cloud Consultant

    Salesforce Sales Cloud Solutions

    bullet point

    Drive strategic growth

    Streamline sales through customizable workflows that allow you to adapt processes with speed and precision, turning sales strategies into revenues.

    bullet point

    Integrate data from all sources into one system

    Empower your sales teams with customer insights synced from third-party, on-premise, and legacy products so that you get a single-yet-full view of your business.

    bullet point

    Increase sales team efficiency

    With high productivity processes and workspaces that eliminate time-consuming tasks like manual data entry, sales reps can spend more time focusing on their customers and selling.

    bullet point

    Make data-driven decisions

    Embedded AI tracks performance, collecting, and analyzing data in real-time to identify roadblocks and opportunities in your sales pipeline.

    bullet point

    Capture leads and nurture customer relationships

    Build a single 360-degree view of your customer with real-time visibility into customer activity, marketing engagement history, quotes, and AI-powered insights—all in one place, available on any device.

    bullet point

    Expand opportunities and create personalized interaction

    With automated targeted outreach that leads to renewals, uncover opportunities to cross-sell and upsell with ease.

    We have helped them

    Wow I like the breakdown detail of the project! thanks guys!

    Jason Serfaty, IT & Special Projects Manager,

    Pixmob

    Thanks for your quick response here – you guys are doing a GREAT job!

    Jacob Poole, Accounting Manager,

    Lucid Holdings, LLC

    When I need Big Bang ERP to tackle a problem they are extremely responsive. It’s not a matter of 24 hours and they will reply, it’s done within the next few hours, and they keep me in the loop the whole way. I would have no hesitation whatsoever in recommending Big Bang ERP to anyone.

    Laurent Fayen, Sales and Member Experience Director,

    Club Sportif MAA

    Big Bang ERP proposed the exact solutions I needed, and what they delivered was elegant and clean.

    Joseph Rishe, Financial Analyst and Business Systems Analyst,

    Dailymotion

    In my almost 30 year career, I have been involved with many implementation projects in so many various fields. Although I have worked with very skilled resources in the past, I can’t remember ever having such a professional and remarkable support as I did with your organisation.

    Stephane Paradis, General Manager,

    TruSource

    crm training

    Salesforce Field Service Lightning for Every Service Industry

    Big Bang’s team of trusted business advisors can help you get the most out of Salesforce from BSA (Business System Analysis). Big Bang’s team of expert consultants has been working with the FORCE.com portfolio for many years, developing sharp expertise on the Salesforce platform and how to best integrate Salesforce with other platforms and additional AppExchange® apps and solutions, to enable your business evolve and grow.

    bullet point

    Everything after the quote

    With finances at the core of what we do, we can help develop your process for invoice, financial accountability, and ensuring inter-departmental communication. Big Bang’s consultants can help you do more with Salesforce than the rest.

    bullet point

    Every software has an advantage

    With our extensive experience with FORCE.com platforms and apps, we’ll make responsible, unbiased suggestions based on your business’s needs and strategic roadmap.

    bullet point

    Ultra agile and adaptive approach

    Salesforce is the #1 CRM in the world for a reason – it’s robust! But that shouldn’t mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.

    bullet point

    Avoid common hiccups

    We are so much more than a software reseller. We don’t just implement a new or improved platform; we consult, train, and support the best use and leverage of Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.

    Salesforce Sales Cloud: CRM Advantages

    bullet point

    Boost Sales Productivity

    Sell from anywhere, anytime with an AI-powered CRM system. Increase sales productivity by more than 44%.

    bullet point

    Increase Lead Conversion

    Close deals faster and sell smarter by having all the information you need in a single source. Increase lead conversion by more than 43%.

    bullet point

    Improve Overall Performance

    Sales teams are more in sync, and the information they need is up to date and easily accessible. Offer customers what they need, when they need it.

    bullet point

    Better Communication

    Connect your entire mobile workforce, especially valuable for field technicians, on a unified platform.

    bullet point

    Capture Sales Quicker

    Grow your accounts faster, rapidly find new customers, and close deals more quickly, from anywhere.

    bullet point

    Maximize Revenue

    With the help of this CRM software, you will be turning leads into sales in no time. Close more deals faster and collaborate instantly on what matters. Increase revenue by more than 37%.

    bullet point

    Retain Satisfied Customers

    Offer an omni-channel customer experience that lends to faster, more responsive service across every channel and on any device resulting in increased customer satisfaction and retention.

    bullet point

    Adapt Quickly

    Flexible platform helping you keep service operations as efficient as possible as business needs inevitably change.

    Win and grow customers that last with a better sales experience with Salesforce Sales Cloud.

    Get connected.

    Reach us

    Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

    map-world
    FaviCon-breadcrumb
    FaviCon-breadcrumb
    FaviCon-breadcrumb

    The Big Bang Experience®.​

    Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.

    ​​