Rescue Missions
911 emergency service to save
an implementation gone wrong
Things might not always be as they seem. The same is true when you hire a consulting company without the track record of Big Bang – with hundreds of rescue missions under our belt. Our team of technical specialists and expert consultants are well versed in a plethora of cloud solutions and have real industry expertise they can leverage for your organization. At Big Bang, we are versed in fixing what someone else couldn’t.
Never fear, help is here! Leverage our responsive team and get back on track with your cloud implementation – as soon as today!
Staying calm
The first step in rescuing a failed or mismanaged project is to stay calm. Just because there is a crisis, with a shorter-than-expected timeline, it is not an excuse for preceding best practices. That means we treat a rescue mission like any other implementation leveraging The Big Bang Experience®, on a compressed timeline.
Understanding your challenges is the key to crossing the finish line
It is imperative to understand what exactly went wrong. It’s easy to point fingers, but with stress levels high, we bring with us a problem-solving mentality. Our consultants will quickly and effectively revalidate all the decisions made during your failed implementation. We will be able to identify if the core problem is: the partner, the product, the mix of partner and product, or something else. Once we know the problem, we can create your elegant solution.
Rootstock Implementation, Reimplementation and Rescue
Rootstock® has been at the forefront of providing cloud ERP (Enterprise Resource Planning) manufacturing, distribution, and supply chain solutions in the age of personalization. When it comes to manufacturing and cloud there are few experts. As one of the first to partner with Rootstock, we’re backed with years of experience handling successful implementation projects – and many rescue missions to pick up where others could not succeed.
Oracle NetSuite Implementation, Reimplementation and Rescue
As a NetSuite Partner offering consulting services since 2014, we’ve handled over hundreds of successful implementation projects – and many rescue missions to pick up where others could not succeed. With this experience comes in-depth knowledge of all checkpoints and possible issues that could come up during an ERP implementation – simple or more complex.
Mavenlink Implementation, Reimplementation and Rescue
With more Mavenlink certifications than any partner, and the first to partner in Canada and France, we’ve deployed hundreds of successful implementation projects – and many rescue missions to pick up where others could not succeed. With this experience comes in-depth knowledge of all checkpoints and possible issues that could come up during a PSA implementation – simple or more complex.
Salesforce Implementation, Reimplementation and Rescue
With more than 1,000 successful projects and a customer satisfaction rate among the top 1% of all Salesforce Certified Partners, Big Bang is well versed with Salesforce and all the products of the Force.com ecosystem. With this experience comes in-depth knowledge of all checkpoints and possible issues that could come up during a CRM, MAS, ERP or PSA implementation – simple or more complex. (And yes, Salesforce offers them all!)
FinancialForce Implementation, Reimplementation and Rescue
As an early North American partner and the first FinancialForce partner in Canada and France, Big Bang has a longstanding relationship with FinancialForce and a deep understanding of FinancialForce and the Force.com ecosystem. With this experience comes in-depth knowledge of all checkpoints and possible issues that could come up during an ERP implementation – simple or more complex.
ServiceNow Implementation, Reimplementation and Rescue
As an implementation partner offering professional consulting services since 2014, we’ve handled over hundreds of successful implementation projects – and many rescue missions to pick up where others could not succeed. We have a thorough and global understanding of the ServiceNow implementation process and how to integrate it into your organization’s global IT infrastructure best.
Sage Intaact Implementation, Reimplementation and Rescue
As an implementation partner offering professional consulting services since 2014, we’ve handled over hundreds of successful implementation projects – and many rescue missions to pick up where others could not succeed. We have a thorough and global understanding of the Sage Intacct implementation process and how to integrate it into your organization’s global IT infrastructure best.
Another solution to rescue?
If you don’t see the product name that you have or are planning to implement, listed above, don’t worry – we likely already have the skills. The great thing about knowing how to work with multiple platforms is that we understand what is similar and different in each system and because our team is diverse, we track the skill set of each consultant so we can leverage varied expertise.
Big Bang is in it with you, for you. Get in touch and discover our unbiased consultative approach with expertly trained and well-versed cloud specialists.
The team at Big Bang ERP is incredibly responsive and so willing to help when we need them. They are very supportive and will hop on a phone call ASAP. The team was even willing to come back and spend the week with us after we went live which was above and beyond their requirements. They’ve taken such great care of us.
Maureen Ledwell, General Manager,
Mountain High Appliance
Frequently Asked Questions
How can we help you?
What is the biggest challenge in a rescue mission?
When can we start a rescue mission?
What are the steps for a rescue mission implementation?
Often timelines are shorter, budgets are tight, and overall the customer stakeholders are burnt-out.
Don’t worry, once we get back on track, these bad memories will be only that, a memory. The challenge here is to keep a calm mindset despite increased pressure and to ignore the urge to skip any steps in our process. Investing a minute today can save hours tomorrow.
At Big Bang we ensure to have highly trained capacity at the ready.
We will go as fast as your team can. Since we operate globally, we will be able to find the right team with the right skill set, availability and understanding to help you and your organization thrive.
Leveraging The Big Bang Experience®, our team of expert consultants follows the 7-steps for implementation - even for a rescue mission.
The steps for the project are: Kick-off, Analyze, Design, Build, Validate, Deploy, and Optimize. These steps are iterative, meaning, that in the optimization, you may kick-off another project according to your project plan and technology roadmap.
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Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.
