Free Assessments by Big Bang

How do you stack up?

Big Bang consultants developed free assessments to allow you to see the areas of improvement for your organization in a simple chart. It’s a great way to improve your strategy and planning sessions or to uncover where to start with critical improvements.

Each assessment comprises three topics and takes no more than 5 minutes to complete. At the end, you will have a graphic showing how strong you are on three axes.

Choose between our Free Assessments.

Uncover opportunities concerning your people, processes, or technology with the global organizational assessment. When you do, get a pyramid that shows exactly how you stack up. 

Time to complete: 5 minutes (approx)

 

People

1 – Employees hired fit the corporate culture.

During the interview process, though testing or other means, we ensure the values of the company are shared by employees. Employees working at the company can easily express the mission and vision in their own words.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Our planning is strongly centralized and ‘top-down’.

Decisions usually come from company leaders or directors. Leaders have the appropriate information to make a decision quickly.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – We have the right people and the bandwidth to be successful in delivering our products or services to our customer.

The resources have the right skills and knowledge for the product/service offer to be delivered with the right quality. When asked, customers are generally satisfied with the result of the product/service and would recommend your company to a friend or colleague.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Responsibilities are clearly established between departments and individuals.

We always work with guidelines and manuals and people know where to find the right information or who to ask for help.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – Training is a valuable and necessary expense with a dedicated budget.

There is an effort and commitment to continuously improve and evolve the skills of our employees. Employees’ reviews include progress on training.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

6 – We empower our employees to take on initiatives that help achieve targets or other key projects.

Targets and key projects are broadcasted to the company. Employees have the latitude to be proactive and the bandwidth to tackle these types of challenges.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

7 – Employees have a clear way of providing feedback.

Feedback is collected from all employees. The feedback can be provided anonymously. There are actions taken when feedback is provided and topics are addressed punctually.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Process

1 – Our business processes are documented and/or standardized.

Any employee can easily go on vacation for two weeks without any operational risks.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Industry best practices are reviewed and included in our internal processes.

We try to utilize best practices at all times. When using a new technology, we inform ourselves on how to best leverage it. When there are questions about best practices a person or department is clearly responsible to research and provide feedback to the team.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – There is proactive governance on processes

When a process is in place there are punctual check gates and a person or department responsible to check that processes implemented are respected.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Whether it is customer invoicing and accounts receivable, the management of our accounts payable or cash management as a whole, we are not lacking in visibility in the short and long term.

It is rare that we pay our suppliers late or that we forget to invoice our customers. There is never a surprise with our line of credit.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – Our database is up-to-date, well-segmented and well-shared to ensure our customer experience is harmonious.

Everyone in our organization, in any department, can easily trace the history of interactions we have had with a client. We never contact a customer twice by mistake for the same topic and/or the same promotional offer.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

6 – Communication and the sharing of information enrich our company regardless of the media used.

Whether by email, instant messaging, phone, social media or person, we are able to access and reuse content to build our expertise and make it accessible to new employees.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

7 – We are able to produce our internal financial reports easily and quickly.

We close one accounting period before the end of the next period and there is no delay in producing the reports required for our financial partners.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

8 – If we double our revenues tomorrow, our processes will still be relevant

We will be able to process a higher volume of transactions without the need of manual operations or intervention from a person.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Technology

1 – Our infrastructures and IT systems are up to date with the latest mobile technologies.

On the road, at a restaurant or in another country, at all times you have access to critical information allowing you to make important decisions.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Our information systems are perfectly integrated.

There is no situation that we need to use Excel spreadsheets or manual interventions to obtain the information necessary for operations and team meetings.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – The information provided by our systems is precise, truthful and allows decisions to be made or executed in real time.

There is never an error when filling a customer order, the inventory balances at all times, there is never any question as to the future capacity of people and equipment, and supplies are ordered on-time from our suppliers.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Margins by project or by client are easily accessible.

We do not need to wait until the end of a project or accounting period to find out if an activity is profitable.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – We have full traceability of our marketing activities and it is easy to allocate budgets for our various commercial activities.

It is very easy to do a return on investment analysis for all the amounts invested in marketing campaigns no matter if it is tradeshows, golf tournaments or sending gifts to customers.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

6 – Our payroll process is significantly, or even fully, automated.

No matter the schedule, attendance, overtime or vacation of employees, processing payroll is smooth, error-free and completed in less than one working day.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

7 – If we double our revenues tomorrow, our technology infrastructure will still be relevant

The tools that we have in place can process a higher volumne of transactions and can support the growing customer base, ensuring a consistent customer journey.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

General

1 – Significant technological investments have been made to support our business strategy in the past 12 months.

Technology is seen as a medium to long-term investment in our operations and not as a short-term expense.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – The company has clear KPIs (key performance indicatiors) to achieve and are reported on

Stakeholders are informed of the progress of the company though annual targets. There is a clear plan with metrics to support it. These metrics are broken down into KPIs.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – We have introduced a new service or product offering in the last 12 months

You are continuously seeing what more can be offered to the market including a new product or service. Based on feedback or demand a new offer was created and successfuly deployed.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Give me my results!

Benchmark your organization’s level of digital maturity around marketing, business processes, and culture. Uncover which areas could be improved to better support your business and its stakeholders.
Time to complete: 2-5 minutes (approx)

 

Marketing

1 – Our organisation interacts with its customers through digital platforms.

These platforms include both web platforms and mobile apps.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Our organisation collaborates with its suppliers through digital platforms.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – Our organisation promotes its products and/or services with digital marketing tools.

Digital marketing tools include social media platforms, mass marketing emailing, search engine optimization and online ads.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Our organisation gathers digital data through website visitors and/or our operational activities.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – Our organisation enhances its decisional process with the help of data insights.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Business process & strategy

1 – Our organisation’s main business processes are digitized.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Our organisation’s IT systems are all integrated together.

For example, if you have an inventory system, it is connected with the accounting system.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – Our organisation has a digital strategy which focuses on creating value through data.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Our organisation actively transforms its business model with digital tools.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – Our organisation’s digital evolution is entirely supported (not managed) by our executives.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Culture

1 – Our organisation is comfortable with risk-taking and accepts the possibility of failure.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

2 – Our employees work together through the use of our digital platforms.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

3 – Employees’ feedback is encouraged, listened to and is part of our continual improvement.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

4 – Our employees are entirely committed to the implementation and use of new digital platforms at work.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

5 – Proper training is provided to our employees to assure they’re comfortable using any new technologies.

Strongly disagreeDisagreeNeutralAgreeStrongly Agree

Give me my results!

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