Salesforce Marketing Cloud for complete Marketing Automation

Create purposeful client interactions that build strong relationships with digital marketing on the Salesforce platform.

Salesforce Marketing Cloud offers a suite of intelligent marketing automation products on the Salesforce platform that can help you speak to your customers with targeted messaging and perfect timing. Many companies strive to be customer-centric but don’t have the digital capabilities to scale and unite their sales, marketing, and service teams, in a cohesive way. That’s where the Salesforce Platform comes in. Whether your customer is a business or an individual, leverage Salesforce Marketing Cloud platform to unify data sources, personalize every channel, engage in any stage, and measure the performance of every campaign.

Big Bang’s team of expert Salesforce consultants has worked with the SalesForce Platform portfolio for many years, developing strong expertise on the SalesForce Platform. We know how best to integrate Salesforce Marketing Cloud with other platforms to help your business evolve and grow – seamlessly.

Read on to discover why 150,000 companies worldwide, both big and small, are growing their business with Salesforce.

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Knowledge Management,
Documents,
Help Desk,
Wiki and Intranet,
Chat, Website,
Social Media and Sharing

Knowledge Management, Documents, Help Desk,
Wiki and Intranet, Chat, Website, Social Media and Sharing

PROMOTIONS

RELATIONS

PRODUCTION

FINANCE

Club Sportif MAA

Club Sportif MAA harnesses the power of CRM

Club Sportif MAA harnesses the power of CRM

The multi-sport facility leveled up their skills with Big Bang guidance and training to fully leverage Salesforce CRM for their business.

“When I need Big Bang to tackle a problem they are extremely responsive. It’s not a matter of 24 hours and they will reply, it’s done within the next few hours, and they keep me in the loop the whole way. I would have no hesitation whatsoever in recommending Big Bang to anyone.”

    BigBang dropshadow logo

    Market across all channels in any stage of the customer journey with a single world-class platform.

    The ultimate leverage of Salesforce Marketing Cloud with Big Bang expertise

    Big Bang’s team of trusted business advisors can help you get the most out of Salesforce Marketing Cloud from BSA (Business System Analysis) to implementation, migration, development, and even training. Big Bang’s team of expert consultants has been working with the Salesforce Platform portfolio for many years, developing sharp expertise on the Salesforce platform and how to best integrate Salesforce Marketing Cloud with other platforms and additional AppExchange® apps and solutions, to enable your business evolve and grow.

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    Everything after the quote

    With finances and business system optimization at the core of what we do, we can help develop your process for invoice, financial accountability, and ensuring inter-departmental communication – especially between marketing and sales. Big Bang’s consultants can help you do more with Salesforce than the rest.

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    Every software has an advantage

    With our experience with all the Salesforce Platform, we’ll make responsible, unbiased suggestions based on your business’s needs and strategic roadmap.

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    Ultra agile and adaptive approach

    Salesforce offers a robust, world-class digital marketing platform. But that shouldn’t mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.

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    Avoid common hiccups

    We are so much more than a software reseller. We don’t just implement a new or improved platform; we consult, train, and support the best use and leverage of Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.

    Our certifications

    21 Salesforce Certifications

    14
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    Salesforce Administrator
    1
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    Salesforce Platform App Builder
    1
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    Salesforce Platform Developer 1
    1
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    Salesforce Service Cloud Consultant
    1
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    Salesforce Sales Cloud Consultant
    1
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    Salesforce Certified Pardot Specialist
    1
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    Salesforce Certified CPQ Specialist
    1
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    Salesforce Certified Pardot Consultant

    Salesforce Marketing Cloud Products

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    Journey Builder

    Deliver cross-channel personalized experiences at every step of the customer lifecycle with customer journey management. Seamlessly connect your customer experience across every interaction including email, mobile, advertising, social, and web — along with sales and service.

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    Audience Studio

    Build better customer experiences across all your channels with a robust data management platform that captures and consolidates data from all customer touchpoints.

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    Social Studio

    Tap into the power of social media marketing tools to listen, engage, and publish content. Social connects marketing with sales and service across popular channels.

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    Datorama

    Connect, analyze, and take action on all your data in one marketing dashboard. Drive ROI and growth across your business through better reporting, measurement, and optimization.

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    Data Studio

    Get access to high-quality audiences at scale from the world’s largest source of second-party data.

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    Pardot

    Establish meaningful connections, generate more pipeline, and empower sales steam to close more deals with a full suite of B2B marketing automation tools.

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    Email Studio

    Target your customers with the world’s #1 email marketing platform. Use relevant data to build smarter emails, whether it’s basic marketing campaigns to dynamic 1-to-1 messages.

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    Mobile Studio

    Engage customers on any device including personalized mobile messaging with SMS marketing, push notifications, and group messages tailored for the moment, based on events, promotions, location, and/or proximity.

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    Advertising Studio

    Integrate your digital advertising with your marketing and CRM data to build the right personalized customer experiences.

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    Interaction Studio

    Know when and how to stimulate engagement with your segmented audience across any or all channels.

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    Google Analytics 360

    Gain deeper audience insights, personalize web experiences, and combine your solutions for smarter engagement with Google Marketing Platform and Salesforce.

    We have helped them

    “Our project manager did a fantastic job. He not only shepherded us through the process and the timeline but was also able to answer many questions right away. He was a great thought partner.”

    Read Align HCM’s case study here.

    Mike Emsley, Chief Strategy Officer,

    “My Big Bang Internship was the perfect combination of Business and Technology. Working with clients in different industries to solve complex problems developed my strong interest in consulting. Big Bang’s positioning as a responsive and agile partner means every consultant, Intern or Project Manager, is expected to deliver high-quality work. If you’re looking to work on a wide array of projects with diverse teams, and you love being challenged, I would highly recommend interning at BB!”

    Saad Rasool, Senior Consultant,

    “I took a chance on Big Bang and in the end, they took a chance on me (coming from the agency world). This year we have been growing the team and the candidates that end up joining us are the ones with the right attitude. Everything else can be taught but what makes the team so special is that everyone wants to be here, contribute and be their best self. Being at Big Bang has been a lesson on giving people chances and knowing we can support that.”

    Kimberly Marx, Director of Marketing,

    What (customer) advice do you have to a company starting out their digital transformation journey?
    “Do not go gentle into that good night”. Digital transformation is inevitable, so get started as soon as you can. Be bold, but be prepared.

    What advice do you have to consultants starting out their career (at Big Bang or in general)?
    Be hungry, and get as far out of your comfort zone as you can. It’ll be scary, but it’ll help you grow tremendously.

    What has been your favourite part of Big Bang over the past 5 years?
    The extraordinary people I have worked with over the past years.

    Luc Muckensturm, Delivery Lead,

    “Our people are our greatest asset, we must invest in them for our business to prosper.”

    See our accolade Gabriel Tupula is BonBoss certified

    Gabriel, CEO,

    Salesforce Marketing Solution for Your Business and Your Customers

    Engage with your community and listen to your customers, partners, and teams using real-time data to understand their needs. Market across all channels in any stage of the customer journey with a single world-class platform. Grow your sales pipeline, improve customer service, and make data-backed marketing decisions. As the name states, Salesforce Marketing Cloud products are cloud-based and mobile-friendly so that your marketers can access and work from anywhere – even on the go or at an event!

    The digital marketing solution is fast, secure, and doesn’t require maintenance, so once you get started, there is no slowing down. With the help of Big Bang expert advisors, you can personalize your organization’s customer journey experience with apps that enhance and connect every part of your business.

    Salesforce offers solutions so that you can:

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    Market from anywhere

    Deploy campaigns quickly, collaborate with your teams using mobile apps, and keep your customers engaged — from home, the office or on the go.

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    Personalize digital communications

    Adapt to customer’s changing digital channel behaviors and deliver audience-specific messages at the right moment.

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    Manage B2C or B2B

    Use a single, world-class digital marketing platform to unify data sources, personalize on every channel, engage in any stage of their relationship with your brand, and measure the performance of every campaign with ease – no matter if your customer is a business or an individual.

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    Optimize your ad spend

    View unified marketing performance data, make spending decisions in real-time and maximize your campaigns’ engagement.

    Marketing Cloud Benefits

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    Integrate all your systems. With Salesforce's unified CRM platform your team can know and connect with every customer.

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    Personalize every customer’s journey.

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    Extend your marketing with custom apps to help engage across the entire customer journey.

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    Trust and security that your data is safe with the latest encryption, anti-phishing, and security features that are automatically updated.

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    Create a seamless customer experience powered by real-time data.

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    Tailor customer experiences with intelligence across every marketing channel, commerce solution, sales touchpoint, and service interaction for every customer — both B2C and B2B.

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    Drive real results and measure your success with the leading marketing and analytics platform.

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    Discover the #1 marketing software for consumer engagement at scale.

    2022 Forbes Business Council
    2023 Forbes Technology Council Official Member: Gabriel Tupula
    2020 Growth List Accolade
    Celigo Platinum Partner Badge
    Salesforce - Registered Consulting Partner
    Great place to Work Certified 22-23
    The Globe and Mail 2022 Report on Business Canada's Top Growing Companies

    Get connected.

    Reach us

    Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

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    The Big Bang Experience®.

    Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.

    Enterprise Resources Planning

    FINANCE

    The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

    Manufacturing Resource Planning

    PRODUCTION

    Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.

    Professional Services Automation

    PRODUCTION

    Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.

    Supply Chain Management

    PRODUCTION

    Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.

    Human Capital Management

    RELATIONS

    Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.

    Customer Relationship Management

    RELATIONS

    Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.

    Marketing Automation Software

    PROMOTIONS

    Actively promote your brand and upsell products and services to the right person at the right time with the right message.

    Salesforce Marketing Cloud

    Complete the form to download your workbook today.

    Become the master of your organization’s business systems – without a headache.

    Salesforce Marketing Cloud

    Complete the form to download your workbook today.

    Become the master of your organization’s business systems – without a headache.

    Why are you contacting us today?

    A Big Bang representative will contact you within 24-hours.

    CERTIFICATIONS