Salesforce Marketing Cloud for complete Marketing Automation

Create purposeful client interactions that build strong relationships with digital marketing on the Salesforce platform.

Salesforce Marketing Cloud offers a suite of intelligent marketing automation products on the Salesforce platform that can help you speak to your customers with targeted messaging and perfect timing. Many companies strive to be customer-centric but don't have the digital capabilities to scale and unite their sales, marketing, and service teams, in a cohesive way. That's where the Salesforce Platform comes in. Whether your customer is a business or an individual, leverage Salesforce Marketing Cloud platform to unify data sources, personalize every channel, engage in any stage, and measure the performance of every campaign.

Big Bang's team of expert Salesforce consultants has worked with the SalesForce Platform portfolio for many years, developing strong expertise on the SalesForce Platform. We know how best to integrate Salesforce Marketing Cloud with other platforms to help your business evolve and grow - seamlessly.

Read on to discover why 150,000 companies worldwide, both big and small, are growing their business with Salesforce.

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Case study

Club Sportif MAA harnesses the power of CRM

Club Sportif MAA knew they needed more from Salesforce, but they just didn’t know how to get it. So, Big Bang picked up the slack. About Club Sportif MAA Club Sportif MAA is a multi-sport facility located in the heart of Montreal, Canada. With an employee base of approximately 200 people, ‘the Club’ has been…

“When I need Big Bang to tackle a problem they are extremely responsive. It’s not a matter of 24 hours and they will reply, it’s done within the next few hours, and they keep me in the loop the whole way. I would have no hesitation whatsoever in recommending Big Bang to anyone.”

Consult the case study See all case studies

Market across all channels in any stage of the customer journey with a single world-class platform.

The ultimate leverage of Salesforce Marketing Cloud with Big Bang expertise

Big Bang's team of trusted business advisors can help you get the most out of Salesforce Marketing Cloud from BSA (Business System Analysis) to implementation, migration, development, and even training. Big Bang's team of expert consultants has been working with the Salesforce Platform portfolio for many years, developing sharp expertise on the Salesforce platform and how to best integrate Salesforce Marketing Cloud with other platforms and additional AppExchange® apps and solutions, to enable your business evolve and grow.

Everything after the quoteWith finances and business system optimization at the core of what we do, we can help develop your process for invoice, financial accountability, and ensuring inter-departmental communication - especially between marketing and sales. Big Bang’s consultants can help you do more with Salesforce than the rest.
Every software has an advantageWith our experience with all the Salesforce Platform, we'll make responsible, unbiased suggestions based on your business's needs and strategic roadmap.

Ultra agile and adaptive approachSalesforce offers a robust, world-class digital marketing platform. But that shouldn't mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.
Avoid common hiccupsWe are so much more than a software reseller. We don't just implement a new or improved platform; we consult, train, and support the best use and leverage of Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.

Our Certifications

21 Salesforce Certifications

Salesforce Administrator

Salesforce Certified Marketing Cloud Administrator

Salesforce Platform App Builder

Salesforce Platform Developer 1

Salesforce Service Cloud Consultant

Salesforce Sales Cloud Consultant

MuleSoft Certified Developer - Level 1

Salesforce Certified Pardot Specialist

Salesforce Certified Application Architect

Salesforce Certified CPQ Specialist

Salesforce Certified Sharing and Visibility Designer

Salesforce Certified Data Architecture & Management Designer

Salesforce Certified Data Architecture & Management Designer

Salesforce Certified Pardot Consultant

Salesforce Pardot Consultant and Specialist

Salesforce Marketing Cloud Products

Journey BuilderDeliver cross-channel personalized experiences at every step of the customer lifecycle with customer journey management. Seamlessly connect your customer experience across every interaction including email, mobile, advertising, social, and web — along with sales and service.
Audience StudioBuild better customer experiences across all your channels with a robust data management platform that captures and consolidates data from all customer touchpoints.
Social StudioTap into the power of social media marketing tools to listen, engage, and publish content. Social connects marketing with sales and service across popular channels.
DatoramaConnect, analyze, and take action on all your data in one marketing dashboard. Drive ROI and growth across your business through better reporting, measurement, and optimization.
Data StudioGet access to high-quality audiences at scale from the world's largest source of second-party data.
PardotEstablish meaningful connections, generate more pipeline, and empower sales steam to close more deals with a full suite of B2B marketing automation tools.

Email StudioTarget your customers with the world's #1 email marketing platform. Use relevant data to build smarter emails, whether it's basic marketing campaigns to dynamic 1-to-1 messages.
Mobile StudioEngage customers on any device including personalized mobile messaging with SMS marketing, push notifications, and group messages tailored for the moment, based on events, promotions, location, and/or proximity.
Advertising StudioIntegrate your digital advertising with your marketing and CRM data to build the right personalized customer experiences.
Interaction StudioKnow when and how to stimulate engagement with your segmented audience across any or all channels.
Google Analytics 360Gain deeper audience insights, personalize web experiences, and combine your solutions for smarter engagement with Google Marketing Platform and Salesforce.

We have helped them

“Our project manager did a fantastic job. He not only shepherded us through the process and the timeline but was also able to answer many questions right away. He was a great thought partner.”
Mike Emsley, Chief Strategy Officer,Align HCM

“My Big Bang Internship was the perfect combination of Business and Technology. Working with clients in different industries to solve complex problems developed my strong interest in consulting. Big Bang’s positioning as a responsive and agile partner means every consultant, Intern or Project Manager, is expected to deliver high-quality work. If you’re looking to work on a wide array of projects with diverse teams, and you love being challenged, I would highly recommend interning at BB!”
Saad Rasool, Senior Consultant,Big Bang

“I took a chance on Big Bang and in the end, they took a chance on me (coming from the agency world). This year we have been growing the team and the candidates that end up joining us are the ones with the right attitude. Everything else can be taught but what makes the team so special is that everyone wants to be here, contribute and be their best self. Being at Big Bang has been a lesson on giving people chances and knowing we can support that.”
Kimberly Marx, Director of Marketing,Big Bang

What (customer) advice do you have to a company starting out their digital transformation journey? “Do not go gentle into that good night”. Digital transformation is inevitable, so get started as soon as you can. Be bold, but be prepared. What advice do you have to consultants starting out their career (at Big Bang or in general)? Be hungry, and get as far out of your comfort zone as you can. It’ll be scary, but it’ll help you grow tremendously. What has been your favourite part of Big Bang over the past 5 years? The extraordinary people I have worked with over the past years.
Luc Muckensturm, Delivery Lead,Big Bang

“Our people are our greatest asset, we must invest in them for our business to prosper.” See our accolade Gabriel Tupula is BonBoss certified
Gabriel, CEO,Big Bang

Salesforce Marketing Solution for Your Business and Your Customers

Engage with your community and listen to your customers, partners, and teams using real-time data to understand their needs. Market across all channels in any stage of the customer journey with a single world-class platform. Grow your sales pipeline, improve customer service, and make data-backed marketing decisions. As the name states, Salesforce Marketing Cloud products are cloud-based and mobile-friendly so that your marketers can access and work from anywhere - even on the go or at an event!

The digital marketing solution is fast, secure, and doesn't require maintenance, so once you get started, there is no slowing down. With the help of Big Bang expert advisors, you can personalize your organization's customer journey experience with apps that enhance and connect every part of your business.

Salesforce offers solutions so that you can:

Market from anywhereDeploy campaigns quickly, collaborate with your teams using mobile apps, and keep your customers engaged — from home, the office or on the go.
Personalize digital communicationsAdapt to customer’s changing digital channel behaviors and deliver audience-specific messages at the right moment.

Manage B2C or B2BUse a single, world-class digital marketing platform to unify data sources, personalize on every channel, engage in any stage of their relationship with your brand, and measure the performance of every campaign with ease - no matter if your customer is a business or an individual.
Optimize your ad spendView unified marketing performance data, make spending decisions in real-time and maximize your campaigns' engagement.

Marketing Cloud Benefits

Integrate all your systems. With Salesforce's unified CRM platform your team can know and connect with every customer.
Personalize every customer’s journey.
Extend your marketing with custom apps to help engage across the entire customer journey.
Trust and security that your data is safe with the latest encryption, anti-phishing, and security features that are automatically updated.

Create a seamless customer experience powered by real-time data.
Tailor customer experiences with intelligence across every marketing channel, commerce solution, sales touchpoint, and service interaction for every customer — both B2C and B2B.
Drive real results and measure your success with the leading marketing and analytics platform.