Oracle NetSuite for Professional Services Automation (PSA)

Oracle NetSuite PSA is the first cloud-native solution to consolidate all of the ERP and professional services automation functionality to meet your business requirements – of both product and services companies – in one single system. Supported by Oracle’s strength as a platform for global finance, NetSuite SPR & OpenAir shine as a necessary tool for project accounting. It’s vast capabilities extend beyond this to include project and resource management, billing, timesheet and expense management, and analytics.

Read on to discover how NetSuite PSA tools can streamline your business processes. 

FINANCE

PROMOTIONS

RELATIONS

PRODUCTION

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Case studies

Customer Success with Big Bang and Oracle NetSuite SRP & OpenAir

Africa HR Solutions Scales Business with Oracle NetSuite

Big Bang's local consultants migrate and implement Africa HR Solutions' financial management system to supports its global expansion.

“People buy from people, and the reason we enjoy working with Big Bang is the people that we deal with. It’s the personal touch that’s important. {The Team at Big Bang} is personal, plus we have access to the seniors and decision-makers at the top of the company. It was never a question that Big Bang is the right ERP provider.”

-Edan Latzelsberger, Managing Director at Africa HR Solutions

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    Elevate your services delivery business with a Big Bang expert implementation of the right NetSuite PSA tools

    Big Bang optimizes Oracle NetSuite

    Big Bang’s team of trusted business advisors can help you get the most out of Oracle NetSuite from BSA (Business System Analysis) to implementation, migration, development, and even training. Big Bang’s team of expert consultants has been working with Oracle NetSuite for over a decade, developing sharp expertise on the Oracle NetSuite platform. We know how to integrate it with other platforms best to help your business evolve and grow.

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    Avoid common pitfalls

    Hiccups, while implementing a new system, can happen. By leveraging Big Bang’s experience with Oracle NetSuite, you can avoid wasting time and resources. With more Oracle NetSuite certifications per capita than any other partner, the Big Bang team can show your team the ropes and avoid unforeseen problems. 

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    Find the right balance between customizations and upgrades

    Everything is possible with open APIs and customizations. However, sometimes knowing where to stop and leverage a pre-built tool, platform, extender, or module can save time, money, and bi-annual upgrade costs. With the team at Big Bang, you will get the best advice on when customization is too much, or when it is the elegant solution required.  

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    Leverage industry expertise

    There is something to be said for having “been there and done that.” By understanding the challenges in a given industry, the industry specialists at Big Bang will help Oracle NetSuite work with your other software and real business challenges.  

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    No surprises

    Surprises can be great, but let’s leave them for Birthdays! With Big Bang’s team of expert Oracle NetSuite consultants, there are no surprises because we lay everything on the table before we even start. By following Big Bang’s proprietary 7-step methodology called The Big Bang Experience® , we ensure your project runs as promised.

    Big Bang optimizes Oracle NetSuite

    Our certifications

    118 NetSuite Certifications

    5
    oracle netsuite logo for certifications
    NetSuite Advanced Revenue Management (PS)
    37
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    NetSuite Certified Administrator
    9
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    NetSuite Certified Financial User
    45
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    NetSuite Certified SuiteFoundation
    7
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    NetSuite ERP Consultant
    1
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    NetSuite Multi-book (PS)
    4
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    NetSuite OpenAir Essentials
    2
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    NetSuite SuiteAnalytics User
    1
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    NetSuite SuiteCloud Developer
    1
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    NetSuite SuiteCloud Developer II
    1
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    NetSuite SuiteCommerce Developer
    2
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    NetSuite SuitePeople : Fundamentals
    1
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    NetSuite SuitePeople for Pre-Sales
    1
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    NetSuite SuitePeople for Sales
    1
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    NetSuite SuiteSuccess Service (Sales)

    NetSuite Professional Services Automation Features

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    Project Management

    Collaborative real-time project status updates. Identify and quickly resolve potential threats and better track results against key deliverables. 

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    Project Accounting

    Automate project accounting and invoicing, and maintain tight strategic control over your project direction, ensure your projects meet set budgets and timelines. 

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    Timesheet management

    Time tracking – from anywhere – becomes easy. Organize timesheets in a way that makes the most sense for your business down to levels of details required and approval process workflows. 

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    Analytics

    Dashboard and reporting solutions so that stakeholders can monitor, report, and analyze project performance in real-time with metrics such as resource utilization, profit margins, budgets versus actual. 

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    Resource Management

    Optimize profit margins, improve billable resources, retain top talent, and increase client satisfaction with a comprehensive resources management system. 

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    Billing

    An agile, unified billing framework that supports transaction, subscription, usage-based, and hybrid-models while accurately managing revenues.

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    Expense Management

    Improve productivity through an accessible interface that allows for better tracking and compliance of resources, maximizing the accuracy and timeliness of expense reporting.

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    We have helped them

    “Our project manager did a fantastic job. He not only shepherded us through the process and the timeline but was also able to answer many questions right away. He was a great thought partner.”

    Read Align HCM’s case study here.

    Mike Emsley, Chief Strategy Officer,

    “My Big Bang Internship was the perfect combination of Business and Technology. Working with clients in different industries to solve complex problems developed my strong interest in consulting. Big Bang’s positioning as a responsive and agile partner means every consultant, Intern or Project Manager, is expected to deliver high-quality work. If you’re looking to work on a wide array of projects with diverse teams, and you love being challenged, I would highly recommend interning at BB!”

    Saad Rasool, Senior Consultant,

    “I took a chance on Big Bang and in the end, they took a chance on me (coming from the agency world). This year we have been growing the team and the candidates that end up joining us are the ones with the right attitude. Everything else can be taught but what makes the team so special is that everyone wants to be here, contribute and be their best self. Being at Big Bang has been a lesson on giving people chances and knowing we can support that.”

    Kimberly Marx, Director of Marketing,

    What (customer) advice do you have to a company starting out their digital transformation journey?
    “Do not go gentle into that good night”. Digital transformation is inevitable, so get started as soon as you can. Be bold, but be prepared.

    What advice do you have to consultants starting out their career (at Big Bang or in general)?
    Be hungry, and get as far out of your comfort zone as you can. It’ll be scary, but it’ll help you grow tremendously.

    What has been your favourite part of Big Bang over the past 5 years?
    The extraordinary people I have worked with over the past years.

    Luc Muckensturm, Delivery Lead,

    “Our people are our greatest asset, we must invest in them for our business to prosper.”

    See our accolade Gabriel Tupula is BonBoss certified

    Gabriel, CEO,

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    What are some advantages of using NetSuite for Professional Services Automation?

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    Provides seamless functionality for customer service, from invoicing to recording payments, whether your project uses billing charge rules, time and material, or fixed fees.

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    End-to-end (CRM-to-ERP) business process means that users don't have to re-enter data on separate applications - everything is synced and updated automatically.

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    A massive assemblage of automation, customization, and integration possibilities - making it easier for users to complete multiple tasks in one spot.

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    User-friendly with intuitive views into resource allocations and project tasks assignments.

    Benefits

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    Increased visibility into project performance

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    Eliminate manual processes

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    Complete bid-to-bill processes synchronized

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    Flexible and automated invoicing

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    Real-time access to information so that you can make data-driven decisions

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    Improve collaboration between and amongst project managers and team members

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    Accessible reporting in the office or on the road “Centralized Resource Management”

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    Simple and straightforward interface

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    Maximize your project profitability and enhance your employee satisfaction with the right PSA tools

    Great place to Work Certified 22-23
    The Globe and Mail 2022 Report on Business Canada's Top Growing Companies
    Oracle Netsuite 4-star Award 2021
    Oracle Netsuite 4-star Award 2020
    Oracle Netsuite 2019 4-Star Award
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    Oracle Netsuite 4-star Award 2017
    Oracle NetSuite: SuiteSuccess Partner

    Get connected.

    Reach us

    Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

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    The Big Bang Experience®.

    Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.

    Enterprise Resources Planning

    FINANCE

    The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

    Manufacturing Resource Planning

    PRODUCTION

    Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.

    Professional Services Automation

    PRODUCTION

    Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.

    Supply Chain Management

    PRODUCTION

    Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.

    Human Capital Management

    RELATIONS

    Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.

    Customer Relationship Management

    RELATIONS

    Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.

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    PROMOTIONS

    Actively promote your brand and upsell products and services to the right person at the right time with the right message.

    Oracle NetSuite SRP & OpenAir

    Complete the form to download your workbook today.

    Become the master of your organization’s business systems – without a headache.

    Oracle NetSuite SRP & OpenAir

    Complete the form to download your workbook today.

    Become the master of your organization’s business systems – without a headache.

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