Cloud Solution Support with Big Bang Expert Consultants

As your business grows, as too, will your cloud system. Our expert consultants provide a full support team to ensure your business keeps moving forward. Our consultants understand your processes and potential business challenges. They will accompany you in the most critical moments of your business operations. When it comes time to understand the cost of something that isn't working, your consultant will understand the complexity and urgency of your request in addition to the impact of the problem if it is not solved - quickly.
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Experienced and responsive Big Bang consultants are available to support you every step of the way.

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Consistency is key!

We have a complete support team that will accompany you in the most critical moments of your business operations. Best-of-all, the team who is responsible for the success of your implementation will also be the team providing your support. We don’t pass the buck, and we genuinely want to see your organization succeed. The capacity of your support team will be dependent on your needs and reality.
  • Oracle NetSuite Implementation, Reimplementation and Rescue
  • Rootstock Implementation, Reimplementation and Rescue
  • ServiceNow Implementation, Reimplementation and Rescue

Kantata (Mavenlink) Support



As Kantata (Mavenlink)’s first partner in Canada (now, worldwide), our Kantata (Mavenlink) practice team trains alongside the Kantata (Mavenlink) team. Leverage the expertise of the Big Bang trainers who have implemented and use Kantata (Mavenlink) firsthand as they show you how to navigate through the projects, financials, collaboration, resource management, and business intelligence.
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Oracle NetSuite Support



As a longstanding NetSuite solution partner, we bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on the Oracle NetSuite Cloud Platform.
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FinancialForce Support



We bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on the FinancialForce and Force.com® Platform™.
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Sage Intacct Support

Sage certification logo

We bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on the Sage Intacct.
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Salesforce Support



As a longstanding Salesforce partner, we bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on Salesforce and all the products on the Force.com® Platform™.
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Rootstock Software® Support



Rootstock® has been at the forefront of providing cloud ERP (Enterprise Resource Planning) manufacturing, distribution, and supply chain solutions in the age of personalization. When it comes to manufacturing and cloud there are few experts. As one of the first to partner with Rootstock, we’re backed with years of experience handling successful implementation projects - and many rescue missions to pick up where others could not succeed.
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Microsoft Dynamics 365 Support

MS Dynamics 365 Business Central

The Big Bang Microsoft Dynamics support team provides Microsoft Dynamics integrations, support, and training anywhere in the world through in-person and remote support services. We bring years of best practices to our customers.
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Another solution to support?

If you don’t see the product name that you have or are planning to have supported, listed above, don’t worry - we likely already have the skills. The great thing about knowing how to work with multiple platforms is that we understand what is similar and different in each system and because our team is diverse, we track the skill set of each consultant so we can leverage varied expertise.
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At Big Bang, digital transformation means growth!

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Frequently Asked Questions

How can we help you?

When is support best used?

It can be a great option if you have new or changing stakeholders with fresh ideas, a new offering to your customers, or an optimized way of working internally. Fundamentally support should be used to enhance the system and build upon work completed.

What is the difference between a help desk and support?

Support is customized to the challenges and vision of our customer and is driven by expert consultants, not a database of searchable problems.

What is ERP support?

It is a type of software that all industries use to manage finances. Support for ERP is no different than another kind of platform, such as CRM. Support allows you to get back to work, letting your consultant manage your system updates, upgrades or challenges.

Numbers

165Headcount
500Customers
450Verified Certifications
500Implementation Projects
600Support and Optimization Projects

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