ServiceNow for Help Desk Support, Human Capital Management, and IT Hardware System Performance
A single cloud platform that can transform how your enterprise works. Using a powerful workflow engine with native artificial intelligence, ServiceNow delivers intuitive experiences and helps simplify how your teams get work done. Big Bang offers ServiceNow solutions in:
Read on to discover how Big Bang can help you use the ServiceNow platform to scale your business.
IT Service Management (ITSM),
IT Business Management (ITBM)
IT Operation Management (ITOM),
Customer Service Management (CSM).
Planning, Consulting and strategy
Lead by Big Bang’s experts, tailored for your organization’s strategy, goals and needs
Implementation
Consultants with both the industry and technical acumen configure, test, and deploy elegant solutions.
Achieve greater visibility on new projects, resource capacity, and availability on the ServiceNow platform.
ServiceNow for IT Service Management (ITSM)
Optimize your IT system performance, service delivery, and operations through our Big Bang methodology and documentation for higher workforce efficiency. With Big Bang as your ServiceNow partner, your organization can
Consolidate multiple sources of configuration data and inventory
Streamline IT operations to facilitate speed
Achieve rapid deployment through documented processes and a recommended a Transition Plan to get everyone up and running as efficiently and effectively as possible
ServiceNow for IT Operation Management (ITOM)
ITOM plays a crucial and strategic role in business success by detecting problems before they start. Get the full picture of your digital ecosystem with proactive alert management on the ServiceNow platform. Precisely identify issues and their root-causes to reduce recovery time. All users get a better understanding of the main business objectives and gain visibility into your enterprise architecture. Eliminate manual work and minimize costs with Big Bang customized process automation.
ServiceNow for IT Business Management (ITBM)
Empower your IT business management with greater visibility and alignment across all your projects, resources, and business goals through real-time status updates and ultra-efficient resource allocation. With Big Bang as your ServiceNow partner:
Full setup of a 360° vision on all current projects
Real-time status updates of projects and portfolios allow for better and more timely decision-making
Achieve greater transparency amongst project teams
Meet project deadlines and confidently create and secure new project opportunities
ServiceNow for Customer Service Management (CSM)
Improve customer satisfaction while minimizing costs with ServiceNow’s proactive end-to-end solutions platform. From customized self-service options to efficient automation of your customer’s most common requests, you can:
Maximize employee productivity
Instantly and accurately identify customers impacted by service interruptions
Solve problems proactively and make better business decisions by quickly identifying trends through dashboards and analytics
ServiceNow Benefits with Big Bang
Empower ServiceNow users to automate, extend, and build digital workflow apps across the enterprise with a single, unified platform.
Connect your people and processes with intuitive, cross-enterprise integrations for ServiceNow solutions and external services through IntegrationHub. This scalable, codeless, framework enables IT to boost speed and productivity and integrate popular business apps.
Gain better insight into your business with Big Bang’s Certified ServiceNow consultants.
Reach us
Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.
Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.
