Including cloud computing, machine learning/AI, big data, electronics manufacturers, software developers, information technology firms, wireless providers, cable companies, internet service providers, and satellite companies
Gain visibility between your departments including your front-line
Do you know what your most profitable projects, resources, and services are? Having departments and team members with access to only certain information only gives them a portion of the truth. By getting everyone on the same page, you can focus on the most profitable projects/customers and on your growth.
Focus on the important, not the urgent
With clear reporting and a proper strategy, your organization can have the alignment to work on the most profitable projects, not what simply seems the most pressing at the moment.
Competition is fierce
Shrinking competitive advantage is a reality for even the most advanced IT/telecom company. Get a leg up on your competition when it comes to making decisions and optimizing communication with your customers by leveraging the best information available – in real-time.
Growing pains
Your software or information plan was not created for the fast-changing marketplace and tools to scale. Skip the growing pains and proactively plan your product roadmaps and software – how they work today, in the future, and when to upgrade based on creating tangible value for your IT/telecom firm.
Customer Success with Big Bang
Kinova Robotics prepares for growth
Quebec-based robotics manufacturing firm needed the visibility and enhancement of an updated business system to match their modern and high-tech offerings.
Thanks for your quick response here – you guys are doing a GREAT job!
Jacob Poole, Accounting Manager,
Lucid Holdings, LLC
Big Bang ERP’s customer service, flexibility with calls, time scheduling, note taking, and overall taking of responsibility has made everything so easy.
Brian Levin, President,
Swyft
The level of expertise at Big Bang ERP is phenomenal, no matter what setup tasks, optimizations or customization’s we need done, they step up and deliver!
Gareth Sargeant, CFO,
Introspect Technology
Looking to optimize your IT or telecom business? Trust the experts at Big Bang who deliver tangible results.
The best software is determined based on your needs and your strategy.
If your IT/telecom company is service-based, you may consider starting with a PSA (Professional Services Automation) platform, or you may need to tackle other challenges first, like CRM (Customer Relationship Management). Having the expertise of working with many platforms is invaluable when making a product decision.
Great news!
Yes, you can integrate all the platforms you use, so when you open your dashboards, all information is available to you from anywhere, including from your front-line workers’ mobile phones.
Discover our latest articles
Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.
Take the Big Bang 360° Business Assessment to uncover opportunities concerning your people, processes, or technology.
Since 2014, Big Bang consultants have helped business leaders make the move to the cloud, and organizations optimize their business operations to align their growing businesses worldwide, whenever needed. Leaders are enabled to make better, faster and more precise decisions that impact the entire company.
Digital transformation, we got it.
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The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.
Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.
Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.
Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.
Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.
Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.
Actively promote your brand and upsell products and services to the right person at the right time with the right message.
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