The Ultimate Salesforce Implementation Guide with Big Bang

Big Bang can help you implement, reimplement, or rescue Salesforce for companies of any size, industry, and market.

With more than 1,000 successful projects and a customer satisfaction rate among the top 1% of all Salesforce Certified Partners, Big Bang is well versed with Salesforce and all the products of the Force.com ecosystem.

Our expertly trained consultants have a thorough understanding and familiarity with the product suite through all its iterations and usages. With years of experience handling successful Salesforce implementation projects – and many rescue missions to pick up where others could not succeed. With this experience comes in-depth knowledge of all checkpoints and possible issues that could come up during a CRM, MAS, ERP or PSA implementation – simple or more complex. (And yes, Salesforce offers them all!)

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It’s our job to guide you to get the best out of the solution immediately and in the long run.

Did you know that approximately half of our customers come from a failed implementation? They come to us because they know we have a thorough and global understanding of the Salesforce implementation process and how to best integrate it and it’s Force.com® Platform™ into the global IT infrastructure.

Big Bang’s expert consultants’ team offers unique end-to-end implementation services that are agile to your business needs. From our proprietary GAB’s Pyramid™ framework to our rescue services, Big Bang makes it a point to understand your business processes and the project’s reality altogether.

How to do a Salesforce Implementation

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First things first, expertly plan

Our team of consultants will conduct a Business Process Review (BPR), including interviews with key company stakeholders to determine business needs for each department.

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Oversee the implementation team

Big Bang consultants will do the complete implementation for you or work alongside your in-house experts.

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Salesforce implementation process, through to completion

After presenting and agreeing on the implementation plan, our team will get to work! Expect to receive regular communication and updates throughout the implementation process so that the final system meets all business requirements. Your team’s stakeholders will participate, minimally, in weekly syncs to ensure proper knowledge transfer and that things progress as they should.

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Personalized implementation experience

The Big Bang team has a comprehensive knowledge of Force.com and the multiple product offerings; Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and more. Properly combined, where necessary, your most critical business data and processes can be streamlined across platforms, accelerating your company’s growth and innovation.

Leveraging our proprietary 7-step methodology, The Big Bang Experience®, Big Bang collaborates with our clients to achieve success with Salesforce – the world’s #1 CRM platform.

Faster solutions for InnovMetric with a Salesforce Implementation

Faster solutions for InnovMetric

The leading provider of universal 3D metrology software solutions, InnovMetric partnered with Big Bang to standardize processes and deploy a CRM for their teams worldwide.

The leading provider of universal 3D metrology software solutions, InnovMetric partnered with Big Bang to standardize processes and deploy Salesforce CRM for their teams worldwide.

    Achieve REAL Digital Transformation by aligning your business plan and growth strategy with your systems with Big Bang’s functional and technical experts.

    Salesforce Implementation Steps:

    As a system with Customer Relationship Management (CRM), Professional Services Automation (PSA), and Marketing Automation Software (MAS) capabilities, Salesforce will likely interact with all company departments – directly or indirectly. As is the case, a thorough review of the business process is required because bringing your systems online can impact everyone.

    At Big Bang, we treat your business like your own, which is why we give advice based on best practices, leading solutions, and valuable experience. We are versed in implementing and integrating software while remaining grounded to the reality of what happens after the software selection—what is the reality, what works, what does not work, what should work based on what you read, but does not.

    Big Bang has enabled the digital transformation of over 500 organizations. Our experts know which pitfalls to look out for and proactively avoid – across various industries and geographies while leveraging the best-practices. We know how to ensure a smooth transition through times of change, and it starts with our proprietary implementation methodology, The Big Bang Experience®.

    The Big Bang Experience® is the standard delivery methodology for any Cloud Solution, and the steps outline the main activities involved in the delivery of each phase. Even though our 7-steps are structured, we’re flexible to remain within your budget and timeline; let us know so we can show you how we adapt our process when required.

    Learn more about The Big Bang Experience® and Our Approach

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    A stacked consulting team with industry expertise – so we give you the best cloud solution, backed with practical insight - notably force.com financial experts. Our consultants are trained alongside the Salesforce team. We’ll leverage best practices for Salesforce and your industry’s challenges.

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    Big Bang consultants know the right mix of customizations and when to leverage a pre-existing application or connector.

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    The implementation process is not complete without proper testing of the Salesforce system and its integrations.

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    Big Bang implementation consultants make sure the interface is as user-friendly as possible, with features that help new and existing users, custom reports and documentation tailored to your needs.

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    We organize a demonstration working session in which the delivered work is shown and stakeholders sign off on the completion.

    Lean on the certified experts of Big Bang’s talented consulting team to implement and train your team to accelerate your company’s innovation, transformation, and growth.

    Salesforce Implementation Issues: Big Bang to the Rescue

    Since Salesforce is flexible with endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road. Workflows save time and reduce errors, but only if systems are connected and programmed correctly. Perhaps you had an internal team conduct a self implementation, and there was a turnover, leaving a gap in expertise or an unfinished implementation project. Big Bang consultants can jump in where the others left off to remediate an issue or rescue the project as a whole.

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    We quickly re-validate from the beginning where decisions were made: Is the problem the partner, the product, the approach, a combination of issues, or something else?

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    We have trained capacity ready to go like a 911 Emergency Service, skilled in expediting fixes to your implementation issues.

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    We believe that a crisis is not an excuse to skip best practices because you’ll be no better off in the long run.

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    Any good implementation needs great optimization, and that's why so many people come to us. Big Bang is proud that we have more support and rescue missions, meaning we have proven success fixing problems others couldn't.

    Our certifications

    42 Salesforce Certifications

    31
    Salesforce Administrator
    2
    Salesforce Platform Developer 1
    1
    Salesforce Certified Application Architect
    1
    Salesforce Certified CPQ Specialist
    1
    Salesforce Certified Sharing and Visibility Designer
    1
    Salesforce Platform App Builder
    1
    Salesforce Sales Cloud Consultant
    1
    Salesforce Service Cloud Consultant
    1
    Salesforce Certified Marketing Cloud Administrator
    1
    Salesforce Certified Pardot Specialist
    1
    MuleSoft Certified Developer - Level 1

    Important ways to ensure a great Salesforce implementation:

    With Big Bang consulting services, you’re not just getting the technical knowledge to implement Salesforce – we partner with your team every step of the way to drive results.

    As your implementation partner with a strong financial-first mindset, you can expect:

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    Clean customization of a powerful all-in-one cloud platform that is personalized to your business needs.

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    A stacked consulting team with industry expertise– so we give you the best cloud solution, backed with practical insight - notably force.com financial experts. Our consultants are trained alongside the Salesforce team. We’ll leverage best practices for Salesforce and your industry’s challenges.

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    Full collaboration between the implementation team and your team.

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    Close collaboration between partner (us) and customer (you) throughout the implementation process.

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    We advise, configure, and work alongside your team to test and validate on an ongoing basis throughout the development.

    Solution architects create the right solution to drive results and growth for your company.

    Frequently Asked Questions

    How long does an implementation take?
    How much does an implementation cost?
    What are my implementation options?

    Depending on the scale of the project, a Salesforce implementation can take anywhere from 4 weeks to a couple of months to half a year, depending on the project’s scale. Accurate timelines are scoped out at the beginning of the project so that the business can accommodate, adapt, or expect accordingly. Our goal is to implement Salesforce as quickly as possible while managing the potential risks while changing systems and business processes. When a consulting firm takes too long to implement, the benefits are hard to achieve since the ROI (including time invested by your team) needs to be recouped.

    There is the base cost that depends on the size of the project. And adding on extra modules and third-party apps and connectors above the base will come at an additional cost. But often, this doesn’t have to come all at once. We can work with you to determine the priority level for all features and build a customized plan, including pricing, based on your IT strategy and growth goals.

    Perhaps you notice a divide amongst your teams because of siloed working conditions, or deals aren’t getting closed quick enough (or not at all) due to broken sales processes. Or perhaps through recent years of growth, your CRM system has amounted to so many customizations and has become too robust and cumbersome to function optimally, and you require a rescue mission. As your digital transformation and implementation partner, we assess the best option unique to your needs, a CRM and/or MAS system that connects your customer journey from start to end.

    Get connected.

    Reach us

    Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

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    The Big Bang Experience®.

    Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.