Rootstock Software® Training and Support with Big Bang

As a longstanding Rootstock Software® solution provider and partner, Rootstock reseller, we have a team of experienced certified Rootstock consultants ready to be deployed. The Big Bang Rootstock support team provides Rootstock implementations, Rootstock integrations, Rootstock support, and training anywhere in the world through in-person and remote support services.

We bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on the Rootstock Cloud ERP and® Platform™.

Our trainers come from various backgrounds, from accounting to project management to marketing, engineering, and advanced degrees. They understand the software system and are very well versed in accounting and business processes specific to your organization’s business’ industry and best practices.

When we implement a Rootstock Software® solution, we ensure that you are comfortable getting the most out of it, whether it’s for Rootstock for enterprise resource planning, Rootstock for cloud manufacturing or outsourced manufacturing, or Rootstock for supply chain management. Didn’t partner with Big Bang for your implementation? No problem! We’re equipped to pick up where others have left off with ongoing support and training to streamline operations, simplify processes and boost performance.

Rootstock Software® Support Services

As your business grows, your Rootstock Cloud ERP, MPR, or SCM systems will too. Our trusted and well-respected team of consultants provides comprehensive support services allowing your business to keep moving forward.

Big Bang offers two main support plans, ongoing support, and on-demand support, depending on your business management needs.

bullet point

Ongoing Support:

Ongoing support service assists with all activities related to day-to-day administration and routine tasks. It is a proactive and continuous service that can help reduce any risk associated with internal management (including IT staff and resource time management). Think of it as your safety net to ensure ongoing success.

bullet point

On-demand Support

Our on-demand support service provides immediate assistance when you need it most. Our consultants are ready to react to any situation that might arise: new onboarding, new release, feature request, or bug fixes. Think of it as your go-to plan when encountering any technical difficulties.

Rootstock Software® Training

Big Bang offers training that will ensure a profitable use of your Rootstock Cloud ERP, MPR, or SCM solutions we provide. Our training process consists of 3 main types of training :

1. Training during project implementation (Implementation Training Sessions)

2. Training for new team members (New Hire Training Sessions)

3. Refresher Courses

Our expert consultants will analyze your business management, manufacturing, outsourced manufacturing and distribution needs and develop the required coaching guidelines accordingly. We will let you know what to concentrate on to get the most out of our offerings while making a good impact on your business’s overall operational and financial outcomes. Our training programs includes:

bullet point

Role-based and Permission-based Management

bullet point

Order Management (Procure to Pay, Lead-to-Quote, Re-Engineer-to-Order)

bullet point

Project Billing

bullet point

Partner Management

We also offer customized advanced and continued training that meets the needs of both individual users and the organization as a whole—customized training options tailored just for you.

bullet point

Dashboard Setup and Customizations

bullet point

Project Management

bullet point

Project Budgeting

Create a tailored training plan or learn more about the available Workplace and Cloud Solution training modules.


You’ve selected Rootstock Software® as an ERP or MRP system to accelerate your growing business. Ensure that you have the training and support solution that levels up the competency in your organization and contributes to fast and ongoing growth and business success. Big Bang optimizes your onboarding, training, and support processes in Rootstock so that your entire enterprise can enjoy benefits like:

bullet point

Increased user adoption

bullet point

Maximized productivity

bullet point

Streamlined processes

bullet point

Reduced implementation risk

bullet point

Maximize your Rootstock Cloud ERP investment

bullet point

Simplified user experience

bullet point

Increased goal achievement

bullet point

Self-sufficient administrator and users

bullet point

Strengthened long-term ownership

bullet point

Peace of mind

Why choose our certified consultants for support and training

The concept of training is inherent in what we do. Big Bang experts are trained alongside our partners. It is our culture of continuous learning that helps our team transfer their knowledge with their team members in addition to your team. Certified by our third-party cloud solution providers, our expert team is the most certified per capita. They update and maintain training every quarter.

bullet point

Get the most from Rootstock’s all-in-one platform

Rootstock Cloud ERP on the® Platform™is powerful and robust; sometimes, you don’t even know all the possible capabilities of this popular system. In the Rootstock training, you can uncover features you didn’t know about or were recently released. Big Bang Rootstock practice members, consultants, and senior trainers with a decade of Rootstock and® experience provide this training.

bullet point

Gain knowledge for your Rootstock Certification

Having a certified Rootstock team member is a valuable asset and an excellent metric for career growth. Going at it alone can be time-consuming and challenging. Take advantage of our experience helping employees (and clients) pass (with flying colours) the Rootstock certification exams – hundreds of times over. Our trainers have passed (with flying colors) and are ready to impart their Rootstock Software® wisdom – using real-life examples the content comes to life.

bullet point

Level up your Rootstock skills - by subject

Choose your training path with courses designed to be in any sequence. You may decide to have customized training or you can complete only one course stand-alone, whereas a power-user may attend more sessions. Big Bang tailors your Rootstock Software® training to your skill level, an end goal, and schedule.

bullet point

Maximize your limited resources

Training courses from half a day up to two days can be customized for your organization’s needs. Best yet, you receive all the materials from the course so you can brush up on the information when needed, or adapt them for your organization’s training materials.

Cloud manufacturing solution for Gerotech Inc.

A multi-product solution for Gerotech Inc.

Big Bang helped integrate a multi-product cloud solution for the manufacturing firm Gerotech Inc., sparking sustainable fast growth and competitive edge.


Big Bang helped integrate a multi-product cloud solution for the manufacturing firm Gerotech Inc., sparking sustainable fast growth and competitive edge. Gerotech’s team now has better visibility on daily activities, more efficient allocation of resources, and the confidence in always having necessary training and support.

    Great Place to Work Certification Badge November 2021 to October 2022
    2023 Forbes Technology Council Official Member: Gabriel Tupula
    2020 Growth List Accolade
    Salesforce - Registered Consulting Partner

    Learn how to increase productivity and better leverage Rootstock Cloud ERP for your business with Big Bang’s functional and technical experts.

    Rootstock Software® Training Courses

    We train your team both during the project and support them after go-live. Customized training courses are available at any point in the partnership. When you hire new team members, training courses for Rootstock Software® Software® are also available.

    Big Bang offers pre-packaged training courses for popular cloud solutions in addition to valuable workplace training. With courses running a half-day to two days that cover topics ranging from:

    bullet point

    Manufacturing or Outsourced Manufacturing

    ERP rootstock

    Our Certifications

    3 Rootstock Certifications

    Rootstock 101 Level 1: Data Entry
    Rootstock 102
    Rootstock Financials Certification

    Lean on the certified experts of Big Bang’s talented consulting team to implement and train your team to fully leverage the robust functionality of Rootstock Software®.

    Frequently Asked Questions

    Is Rootstock easy to learn?
    How much does Rootstock Software® training cost?
    When is Rootstock support best used?
    What is the difference between a help desk and support?

    Rootstock Software® is robust and can be a bit overwhelming – especially if you lack experience with the ecosystem, which is why we separated the different functions within Rootstock to various training courses.

    You can combine them for in-depth learning or just the ones that touch you/your department directly.

    Customized Rootstock training is either provided 1:1 based on hours scheduled with a consultant or included as part of an implementation.

    The Rootstock training  course costs $1,750/2 days including all the course materials.

    Support can be part of your technology roadmap to build out features you didn’t have time or the budget to do initially.

    It can be a great option if you have new or changing stakeholders with fresh ideas, a new offering to your customers, or an optimized way of working internally. Fundamentally support should be used to enhance the system and build upon work completed.

    A help desk can answer simple questions and provide information for troubleshooting, similar to this FAQ.

    Support is customized to the challenges and vision of our customer and is driven by expert consultants, not a database of searchable problems.

    Get connected.

    Reach us

    Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.


    The Big Bang Experience®.​

    Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.