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GAB’S Pyramid®: Business Systems Architecture Framework

Understand, Plan, Map, and Unite Your Organization with a Global Architecture of Business Systems

Digital transformation often starts with a practical question: how should your business systems work together? Big Bang’s GAB’S Pyramid® helps organizations map their current software, identify gaps and plan a business systems architecture that supports their goals. The framework brings ERP, CRM, manufacturing, supply chain and other applications into one clear view, making software decisions easier to prioritize.

Developed by Big Bang over five years, GAB’S Pyramid® is a practical business systems mapping framework. It shows how software supports different departments, where connections may be missing and how to plan a future-state technology roadmap. Use it to support better software selection and more coordinated planning of your cloud business solutions. It is a useful methodology to:

  • Understand the state of your organization’s business systems today and plan a roadmap for the future state, regardless of the order of adoption or the department leveraging the tools.
  • Quickly map software decisions and their impact so your organization can make the right decisions at the right time and deploy systems in the correct order.
  • Ensure technology conversations are efficient and part of a larger plan.
  • Remain dynamic in an ever-evolving IT landscape with exploding and changing offers.
  • Proactively manage product releases, new functionality.
  • Manage your business systems today and tomorrow.
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GAB’S Pyramid by Big Bang Knowledge Management,
Documents,
Help Desk,
Wiki and Intranet,
Chat, Website,
Social Media and Sharing PROMOTIONS RELATIONS PRODUCTION FINANCE MASCRMHCMPSAMRPSCMERP
© Big Bang. All rights reserved.
GAB’S Pyramid®: Global Architecture of Business Systems, showing Finance (ERP), Production (PSA, MRP, SCM), Relations (CRM, HCM), and Promotion (MAS), connected internally and externally by Communication.

The financial layer forms the foundation of GAB’S Pyramid®, because reliable reporting helps leaders understand how decisions affect the business. For some organizations, improving ERP solutions is the first priority. Others may need to address a different challenge before updating their finance platform.

The pyramid helps map each system’s role and sequence improvements without forcing every business into the same order. It also serves as a visual reference for all systems working together.

Also, communication remains outside of the pyramid, as it is an additional connected layer, and touches every aspect of the pyramid hierarchy and the company, both internally and externally.

Turn your business systems map into a practical technology roadmap. Big Bang can help assess your current applications, prioritize improvements and plan the next steps. Start with a free enterprise architecture assessment.

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GAB’S Pyramid® is a framework designed by Big Bang. It encompasses five key areas including nine subcategories to map a modern company’s systems and software environment. They are:

ERPMRPPSASCMHCMCRMMAS

Finances

Finance connects decisions across the organization.

When financial information from sales, operations and other departments is available in one system, leaders can review performance and plan with more confidence. An effective ERP foundation supports reporting, operational visibility and better coordination across business functions.

ERP

Enterprise Resource Planning

The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

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Production

The Production layer is the core of your business operations.

As the heart of your organization, production is the “raison d’être” and will drive the creation and delivery of products and services. The efficiency of your organization is dependent on the optimization of your production; streamlining systems that support production can impact the bottom line and performance of the team.

PSA

Professional Services Automation

Increase project profitability with real-time visibility of your customers, projects, staffing allocation, and skill sets.

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MRP

Manufacturing (Material) Resource Planning

Demand planning with visibility of the shop floor to optimize machine productivity, staff allocation, and operating costs.

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SCM

Supply Chain Management

Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods.

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Relations

Strong customer and employee relationships depend on accessible information and coordinated processes.

Within GAB’S Pyramid®, CRM helps teams manage customer interactions, while HCM supports workforce information and employee processes. Together, these systems give organizations a clearer view of the people behind their operations.

CRM

Customer Relationship Management

Enable your sales team to go from reactive to proactive customer relationship management with clear pipeline forecasting.

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HCM

Human Capital Management

Simplify the growth and retention of your best talent with a 360-degree experience for your employees.

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Promotion

Attracting, connecting, and increasing customer and employee traffic is tougher today than ever before, and the competitive landscape is only getting tougher.

The more you promote your brand and EVP (Employee Value Proposition), the more successful your organization will be.

MAS

Marketing Automation Software

Actively promote your brand and upsell products and services to the right person at the right time with the right message.

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Communication

Motivate, align, and ensure clarity when you proactively manage communication within your organization and externally.

Communication connects people, data and processes across the business. When systems share consistent information, teams can coordinate work and reduce manual handoffs. Planning for system integration helps ensure that applications used by different departments support the same business goals.

Internal

The systems that aid in your internal team’s communication can include knowledge management, documents, help desk, wiki, and intranet.

External

Your team members can connect with your customers or external stakeholders through chat, website, social media and other information sharing.

Achieve growth and visibility with connected, unified business systems by Big Bang.

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Your Quick Enterprise Architecture Assessment

Not sure what you are really looking for? There’s no need to do it alone. Big Bang is excited to offer a free assessment to uncover what you are looking for, what you should be shopping for, and what you actually need.

Pyramid free assessment

Our Approach In Action

Once you clarify the selection of cloud solutions, you can leverage our Big Bang Experience™ to maximize the success of your cloud transformation with Big Bang.

The Big Bang Experience™
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Affiliated services that leverage your organization’s GAB’S Pyramid®

Business System Advisory (BSA5®)

Align your strategic plan with your business architecture and IT strategy to invest in the right places. With Big Bang BSA5® your organization will get the Big Bang 5As: Advice that is Aligned and Agnostic by an Accountable team, all in an Accelerated timeline.

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Solution Integration

One of the places many organizations fail to cross the finish line is integrating information for true information consistency, across all leaders and departments. Seamlessly integrate applications, software, people, and processes.

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Ongoing Support

Big Bang has a complete support team versed in various industries that can accompany your organization in the most critical moments of your business operations. You are only charged for work completed, no retainers or upfront costs.

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*GAB’S Pyramid® and BSA5® are registered to Big Bang ERP Inc. 2020