AI for the systems your business actually runs on

Three offers, one path: we activate the AI you already pay for, build your Metric Registry of vetted numbers, and deploy an agent that answers only from them.

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Path from native AI activation to the Metric Registry to the agent: business systems feed a registry of vetted metrics, which the agent reads to answer questions

What does Big Bang do in AI?

Big Bang is a cloud business systems consultancy founded in 2014, B Corp certified, with offices in Montreal, Toronto, Paris and Mauritius. In AI, Big Bang activates and configures the AI already built into the platforms it implements, such as Oracle NetSuite, Salesforce, Sage Intacct, Microsoft Dynamics 365 Business Central and HubSpot. Big Bang connects the assistant your team chooses, such as Claude (Anthropic), to those systems through the vendors’ governed MCP connectors. For agentic AI, Big Bang adds a Curation Layer: a registry of vetted metrics that the agent is bound to, deployed natively in your main platform or hosted across several systems.

Three offers, from activation to agents

Big Bang AI is organized in three offers that build on each other, and you can start at any level.

Activate

Turn on the AI you already pay for.

For
Teams already on Oracle NetSuite, Salesforce, Sage Intacct, Microsoft Dynamics 365 Business Central, HubSpot, Odoo, ServiceNow, Kantata (Mavenlink), Certinia or Rootstock.
Duration
1 to 2 weeks
See the details Book a meeting now

Certify

Your vetted metrics, owned by you, callable by any AI.

For
Finance and operations leaders who want AI answers based on the numbers their team already trusts.
Duration
2 to 4 weeks
See the details Book a meeting now

Answer

An agent that can only answer from your registry.

For
Organizations that want an agent answering business questions with traceable, approved numbers.
Duration
4 to 6 weeks
See the details Book a meeting now

The recommended path: activate, build the registry, deploy the agent

Each step builds the foundation for the next one.

  1. ActivateThe AI you already pay for is turned on and governed.
  2. CertifyYour key metrics are named, defined and owned.
  3. AnswerAn agent answers from the registry, with visible lineage.

You can enter at any level: some clients start with the registry, others with an agent on an existing registry.

The Curation Layer: from AI promise to operational certainty

AI should not rely on uncertain intuition but on certified business logic: the Curation Layer gives your agents a framework of truth you already trust.

The gap between AI promise and business reality

  • Context blindness: Standard models ignore your own definitions. A “project” in your ERP means what your team defined, not what the vendor manual says, and a standard model cannot see that.
  • Query improvisation: Instead of using the reports your team spent years validating, standard agents write new calculations on the fly, without human review or business approval.

The solution: the Big Bang Curation Layer

  • Vetted metrics: The agent uses only formulas that are named, backed by data and signed off by business owners. No improvisation.
  • Visible lineage: Every number is sourced: you can walk back from any answer to the exact transaction rows it came from, with no black box.
  • Multi-system intelligence: The registry bridges your existing tools (Oracle NetSuite, Salesforce, BambooHR) to answer cross-functional questions such as “revenue per FTE” in real time.
Before the Curation Layer, the AI writes its own queries on raw data; after, it reads vetted metrics from the registry and shows their lineage

Anatomy of a registry metric

Each entry of the Metric Registry is a business definition, not a chart: here is what it contains.

NameRevenue per FTE
DefinitionRecognized revenue over the period divided by the average number of full-time equivalents.
FormulaRecognized revenue / average FTE
SourceThe saved search or query in the source system that returns each input.
OwnerThe business leader accountable for the metric, for example the CFO.
Validation dateThe date the owner last approved the definition and the result.
SynonymsRevenue per head, revenue per employee.
Card of a registry metric showing its name, definition, formula, source, owner, validation date and synonyms

Native or hosted

The registry and the agent run where your answers live.

Native, single system

If one platform holds the answers that matter (Oracle NetSuite, Salesforce, Microsoft Dynamics 365 Business Central), the agent runs inside it. The registry is stored as native records, and the agent inherits the platform’s security, permissions and audit logs.

Hosted, multi-system

If the answers span several systems, Big Bang hosts the agent and the registry on AWS, Azure or GCP, with governed connectors to each system. Connectors only run queries approved in the registry.

Native mode, with the agent and registry inside one platform, compared with hosted mode, where a hosted agent connects to several business systems

AI we activate, by platform

Big Bang activates the native AI of each platform it implements; each page lists the features, their status and what Big Bang does.

Also covered as part of the Salesforce ecosystem or as integrations: Certinia, Rootstock, Kantata (Mavenlink) and BambooHR. Their AI features are reviewed case by case.

Activate: Turn on the AI you already pay for.

Native AI activation puts the AI features included in your current platforms to work, and connects your assistant to your systems under clear rules.

Duration: 1 to 2 weeks

For: Teams already on Oracle NetSuite, Salesforce, Sage Intacct, Microsoft Dynamics 365 Business Central, HubSpot, Odoo, ServiceNow, Kantata (Mavenlink), Certinia or Rootstock.

What you get

  • An inventory of the AI features in your instance: active, available but not turned on, and not licensed.
  • Activation and configuration of the native features that fit your processes.
  • A governed connection between your assistant (Claude, Microsoft Copilot or ChatGPT) and your systems, through the vendor’s MCP connector.
  • An AI usage policy and user training.
  • Adoption measurement, so you know which features are actually used.

Where to start

  • The 5-minute AI maturity assessment gives a first reading of where you stand.

What it is not: No custom AI development and no metric registry: the registry is the Certify offer.

Book a meeting now

Certify: Your vetted metrics, owned by you, callable by any AI.

This offer builds your Metric Registry in one source system: 30 named metrics, each defined, owned and validated by the business.

Duration: 2 to 4 weeks

For: Finance and operations leaders who want AI answers based on the numbers their team already trusts.

What the pilot covers

  • One source system and 30 named metrics.
  • For each metric: definition, formula, the linked query or saved search, business owner, validation date and synonyms.
  • Storage as native records in your platform, for example a NetSuite custom record.
  • No agent at this stage: the registry comes first.

Why it is the durable asset

  • Any assistant reads the registry instead of improvising a query: Claude connected through the vendor’s connector, Microsoft Copilot, or a native agent.
  • The registry remains your property, whatever you decide next.

Book a meeting now

Answer: An agent that can only answer from your registry.

The Big Bang agent answers business questions only from your Metric Registry, through the Curation Layer, and shows where every number comes from.

Duration: 4 to 6 weeks

For: Organizations that want an agent answering business questions with traceable, approved numbers.

Native mode (single system)

  • The agent runs inside your main platform (SuiteScript, Apex or the vendor’s native AI surface).
  • It inherits the platform’s security, permissions and audit logs.
  • 60 to 80 metrics.

Hosted mode (multi-system)

  • Agent and registry hosted on dedicated cloud infrastructure (AWS, Azure or GCP), in the region you choose.
  • Governed connectors to Oracle NetSuite, Salesforce, Kantata (Mavenlink), BambooHR, Sage Intacct, Microsoft Dynamics 365 Business Central and Certinia.
  • Cross-system metrics such as revenue per FTE, pipeline to billing or cost to serve.
  • Model-agnostic: Claude, GPT or Gemini.
  • 150 metrics or more.

Guarantees

  • Registry-bound answers: the agent only uses approved metrics.
  • Visible lineage down to the transaction rows.
  • A question outside the registry is escalated to the metric owner instead of being improvised.
  • A Big Bang &Co retainer keeps the registry alive as your business changes.

Book a meeting now

The Big Bang Experience® applied to AI

Big Bang delivers AI with its seven-step method, starting from the finance foundation of GAB’S Pyramid®.

  1. Discover

    An inventory of your systems, data and AI features, and the questions the business needs answered.

  2. Define

    Prioritized use cases and the list of metrics to register, with their owners.

  3. Build

    Activated features, connected assistants, and registry entries with their queries.

  4. Vet

    Each metric checked against trusted reports and signed off by its owner.

  5. Deploy

    Features, assistant or agent released to the teams, with access rules in place.

  6. Adopt

    Training, an AI usage policy and adoption measurement.

  7. Sustain

    A living registry: new metrics, revalidation and support through Big Bang &Co.

FAQ: Big Bang AI

AI inside your platforms

Does Big Bang add AI to my existing systems?

Big Bang does not write custom AI models. It works in two ways: it activates and configures the AI already included in your platforms (Oracle NetSuite, Salesforce, Sage Intacct, Microsoft Dynamics 365 Business Central, HubSpot, Odoo and others) and connects your assistant, such as Claude, through the vendors’ governed connectors. For agentic AI, it adds a Curation Layer: a registry of vetted metrics that the agent is bound to.

How does AI make my ERP or CRM easier to use?

Native AI automates repetitive work such as invoice capture, document handling and data entry. It also drafts text, answers questions in natural language and flags anomalies. Big Bang configures these features to match your processes so that users find them where they already work.

Can Big Bang customize how AI is used in these platforms?

Yes, within what each vendor allows. Big Bang configures prompts, agents and permissions in the platform, without heavy development. When a need goes beyond native features, the Metric Registry and the agentic AI offer take over.

Is connecting an assistant like Claude to my ERP secure?

It is, when it goes through the vendor’s governed connector. The assistant then sees only what the connected user is allowed to see, and actions are logged by the platform. Big Bang sets read-only access by default, defines which roles can connect, and documents the usage policy.

What concrete benefits can my business expect?

Expect less manual entry, faster answers to everyday questions and more consistent numbers across teams. Benefits depend on which features are activated and how widely they are adopted, which is why Native AI Activation includes adoption measurement.

Agentic AI and the Curation Layer

What is the Curation Layer?

The Curation Layer is a governed layer between your business systems and an AI model. It makes the AI use vetted data and approved logic instead of improvising answers from raw rows. Its core is the Metric Registry.

Why does standard AI give inconsistent answers in an ERP?

Standard models lack the context of your own conventions and rewrite their queries every time. They ignore the reports your team already certified, so two sessions can return two different numbers. A registry-bound agent avoids this by reusing the same approved metric each time.

What is a Metric Registry?

A Metric Registry is a durable asset listing every metric an agent is allowed to use. Each entry has a name, an owner, a formula and a verified query in your source system. The registry belongs to you and can be read by any AI.

How does Big Bang make AI answers auditable?

Through explicit lineage. Every answer from a registry-bound agent can be traced through the approved query down to the transaction rows in the source system. A question the registry cannot answer is escalated to the metric owner.

How is the agent deployed?

The agent is deployed in one of two modes. In native mode, it runs inside your main platform and inherits its security and audit logs. In hosted mode, it runs on dedicated cloud infrastructure (AWS, Azure or GCP) and connects to several systems such as Salesforce, Kantata (Mavenlink) and Sage Intacct.

Where does my data go in hosted mode?

In hosted mode, the agent and the registry run on dedicated cloud infrastructure (AWS, Azure or GCP, in the region you choose). Connectors to your systems only execute queries approved in the registry, and the registry remains your asset. Big Bang documents data flows, access and retention before deployment.

Definitions

Curation Layer
A governed layer between business systems and an AI model that limits the AI to vetted metrics and approved queries.
Metric Registry
The list of metrics an agent may use, each with a name, definition, formula, source query, owner, validation date and synonyms.
Registry-bound
Describes an agent that can only answer from the Metric Registry and escalates any other question to a person.
Lineage
The traceable path from an answer back to the query and transaction rows it was computed from.
MCP (Model Context Protocol)
An open protocol that lets an assistant such as Claude connect to a business system through a connector published by the vendor.

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