AI in Microsoft Dynamics 365 Business Central: what to activate, and how Big Bang does it

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In short

Microsoft Dynamics 365 Business Central includes Copilot and a set of agents, of which the Sales Order Agent and the Payables Agent are generally available. The Expense Agent and a tool to design your own agents are in preview. A Business Central MCP server lets Microsoft Copilot Studio, Claude or another MCP client work with Business Central, read-only by default; agents are available in Business Central online only.

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Native AI features

Feature	What it does	Status	What Big Bang does
Copilot in Business Central	Assists with drafting, analysis, bank reconciliation and data entry.	Generally available; depends on your edition and version	Activate, train users
Sales Order Agent	Turns customer requests received by email into sales quotes and orders.	Generally available since 2025 release wave 2	Configure, define review rules
Payables Agent	Processes vendor invoices into purchase documents.	Generally available since 2025 release wave 2	Configure, map to approvals
Expense Agent	Processes expense reports.	Preview (United States, English)	Pilot with a small group
Agent design (custom agents)	Describe and design your own agents in Business Central.	Preview	Design agents bound to your Metric Registry
Business Central MCP server	Exposes Business Central to Copilot Studio and other MCP clients.	Generally available from version 27; read-only by default	Enable, choose writable API pages

Verified on 2026-10-27 against vendor documentation. Availability depends on your edition, version and region.

Agents are available in Business Central online (SaaS) only.

Connect your assistant

The Business Central MCP server is the governed way to connect Microsoft Copilot Studio, Claude or another assistant to Business Central.

It is turned on in Feature Management and is read-only by default.
Write access is allowed only on the API pages you choose.
Big Bang enables it per environment, sets the permission sets used by AI, and tests each scenario before production.

Where the Curation Layer fits

In Business Central, the Metric Registry is stored in a dedicated table, delivered as an extension.

Each metric links to the query or API page that computes it, with its owner and validation date.
The registry follows Business Central permission sets.
A Big Bang agent in native mode can be exposed to Copilot Studio through the same MCP server.

FAQ

Are Business Central agents available on-premises?

No. Agents such as the Sales Order Agent and the Payables Agent are available in Business Central online only.

Can Claude connect to Business Central?

Yes, through the Business Central MCP server, which is read-only by default. Big Bang sets the permissions and chooses with you which API pages may be written to.

Which Business Central version do I need for the MCP server?

The MCP server is available from Business Central version 27, online. Big Bang checks your version and environment during the Native AI Activation inventory.