Your Consumables and Retail Business

Including E-commerce, retail, consumer service providers, apparel, food & beverage, consumer durables and packaged good (CPG)

  • Outgrowing siloed systems

    Do you wait for your retail or web teams to report sales to the finance team? Many retailers use siloed systems for managing their inventory, transactions and customer relationships, leading to inconsistent data and a lack of visibility. To gain a complete view of the business operations, these information systems must be able to communicate with each other – seamlessly. By getting your web, sales, logistics and finance teams on the same page, you can focus on your customers and your growth and invest where the impact will be the greatest.

  • Competition is fierce

    The retail and consumables industry is highly competitive, and businesses must innovate to stand out in a fluctuating market. Increasingly demanding customers are looking for convenience and a seamless shopping experience. Beat your competition when it comes to making decisions and optimize the customer experience by leveraging the best information available – in real-time and with accurate forecasting.

  • Visibility on inventory levels

    Do you monitor your inventory levels? Without access to the right information to manage your inventory, struggles to keep up with the demands can be real. Manual errors, overstocking or stockouts can happen, resulting in financial loss. Stay ahead with better forecasting capabilities with streamlined and integrated inventory management systems.

  • E-commerce and omnichannel requirements

    Do you provide a seamless and integrated customer experience across all your channels including in-store, web store, and on social media? Adapt your business strategies, product offers and customer service to nurture your customers’ needs and preferences through an omnichannel experience where consumers can shop in one channel and pick up or deliver from another without any extra stress added to your team. With the right integrated technology, create tangible value for your consumables and retail organizations.

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Benefits of Digital Transformation for IT and Telecom Industry

By leveraging robust cloud technology systems, consumables and retail companies can better forecast their inventory levels, increase sales and profit margins, improve customer experience, and reduce operational costs. With the right information at their fingertips, employees in all departments can make better decisions to grow the business and increase profitability.

  • Visibility into inventory levels and supply chain management including the website

    With real-time visibility into your inventory levels and sales transactions from all your channels – warehouses, physical and e-stores, you can keep up with product demand and forecast future sales.

  • Increased sales and profitability

    With the right Customer Relationship Management tool and insights into your sales and inventory levels, your teams can forecast sales based on customers’ preferences and behaviors, offer value-generating promotions to drive the right sales, increase profit margins, and sustain your business growth.

  • Centralized data and regulatory compliance

    Centralized data, stored securely, ensures you can access the information necessary to comply with regulatory requirements and avoid potential fines. Issues on quality assurance can be addressed quickly through lot tracking and recall procedures.

  • Better and streamlined customer experience

    With integrated cloud systems, your consumables and retail organization can increase customer engagement by providing a better in-store/online experience.

  • Reduced operational costs and optimized processes

    By using cloud software to automate tasks like data entry, inventory management, order processing, and customer service, your consumable and retail business can reduce errors caused by manual processes and improve operational efficiency. You can also rely on data and report analytics to reduce waste, identify inefficiencies and make data-driven decisions to optimize your business processes from the supply chain to the customer.

Case Studies

First French Company to Leverage Powerful Architecture With NetSuite X Shopify and Celigo

About Ysé Ysé is a lingerie and swimwear brand launched in 2012 with the desire to develop pieces that accentuate the woman’s natural body – no padding, just well fit with quality European materials (Calais lace, French and Austrian tulles, Italian microfiber). The brand has a st

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First French Company to Leverage Powerful Architecture With NetSuite X Shopify and Celigo

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Frequently Asked Questions

What is the best software for retail and consumable products?

The best software is determined based on your needs and your retail strategy.

A company that offers omni-channel or cross-channel retail experiences will have requirements that differ from a traditional or online-only strategy. For ecommerce businesses, the platform that runs your online store may be more, or less, compatible with various software. Having the expertise of working with many platforms is invaluable when making a product decision.

What is a retail system?

A retail system is a software that allows a company to sell its products to consumers or businesses.

It should offer real-time tracking and KPI metrics such as measuring inventory levels and aid in the planning for future demand. Fundamentally all the activities for a retail operation should be run through software to centralize data and streamline operations, including finance, production, to customer management, human resource management and even promotion of goods via marketing channels.

What retail strategies should we consider?

We consider there to be four retail strategies.

Any company can offer one or a hybrid. They are:

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