Oracle NetSuite Training and Support with Big Bang

As a longstanding NetSuite solution provider and partner, NetSuite reseller, we have a team of experienced certified NetSuite consultants ready to be deployed. The Big Bang NetSuite support team provides NetSuite implementations, NetSuite integrations, NetSuite support, and training anywhere in the world through in-person and remote support services.

We bring years of best practices to our customers. Our training sessions and material are developed and led by our certified consultants who have countless cumulative years of experience using, customizing and training on the Oracle NetSuite Cloud Platform.

Our trainers come from various backgrounds, from accounting to project management to marketing, engineering, and advanced degrees. They understand the software system and are very well versed in accounting and business processes specific to your organization’s business’ industry and best practices.

When we implement a NetSuite solution, we ensure that you are comfortable getting the most out of it, whether NetSuite’s ERP, NetSuite’s CRM, SuiteCommerce, or any of the Oracle NetSuite solutions. Didn’t partner with Big Bang for your implementation? No problem! We’re equipped to pick up where others have left off with ongoing support and training to streamline operations, simplify processes and boost performance.

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Oracle NetSuite Support Services

As your business grows, your Oracle NetSuite ERP, MPR, SCM, PSA, CRM, or HCM systems will too. Our trusted and well-respected team of consultants provides comprehensive support services allowing your business to keep moving forward.

Big Bang offers two main support plans, ongoing support, and on-demand support, depending on your business management needs.

Ongoing Support:Ongoing support service assists with all activities related to day-to-day administration and routine tasks. It is a proactive and continuous service that can help reduce any risk associated with internal management (including IT staff and resource time management). Think of it as your safety net to ensure ongoing success.
On-demand SupportOur on-demand support service provides immediate assistance when you need it most. Our consultants are ready to react to any situation that might arise: new onboarding, new release, feature request, or bug fixes. Think of it as your go-to plan when encountering any technical difficulties.

Oracle NetSuite Training

Big Bang offers training that will ensure a profitable use of your Oracle NetSuite ERP, MPR, SCM, PSA, CRM, or HCM solutions we provide. Our training process consists of 3 main types of training :

1. Training during project implementation (Implementation Training Sessions)

2. Training for new team members (New Hire Training Sessions)

3. Refresher Courses

Our expert consultants will analyze your business management needs and develop the required coaching guidelines accordingly. We will let you know what to concentrate on to get the most out of our offerings while making a good impact on your business's overall operational and financial outcomes. Our training programs includes:

Role-based and Permission-based Management
Accounting and Finance
Salesforce Automation
Customer Support & Service
Project Tracking
Partner ManagementWe also offer customized advanced and continued training that meets the needs of both individual users and the organization as a whole—customized training options tailored just for you.

Dashboard Setup and Customizations
Employee Management
Marketing Automation
Order Management
External Customer Portals

Create a tailored training plan or learn more about the available Workplace and Cloud Solution training modules.

Benefits

You’ve selected Oracle NetSuite as an Enterprise Resource Planning (ERP) system to accelerate your growing business. Ensure that you have the training and support solution that levels up the competency in your organization and contributes to fast and ongoing growth and business success. Big Bang optimizes your onboarding, training, and support processes in NetSuite so that your entire enterprise can enjoy benefits like:

Increased user adoption
Maximized productivity
Streamlined processes
Reduced implementation risk
Maximize your NetSuite investment

Simplified user experience
Increased goal achievement
Self-sufficient administrator and users
Strengthened long-term ownership
Peace of mind

Why choose our certified consultants for support and training

The concept of training is inherent in what we do. Big Bang experts are trained alongside our partners. It is our culture of continuous learning that helps our team transfer their knowledge with their team members in addition to your team. Certified by our third-party cloud solution providers, our expert team is the most certified per capita. They update and maintain training every quarter.

Get the most from NetSuite’s all-in-one platformNetSuite is powerful and robust; sometimes, you don’t even know all the possible capabilities of this popular system. In the NetSuite training, you can uncover features you didn’t know about or were recently released. Big Bang NetSuite practice members, consultants, and senior trainers with a decade of NetSuite experience provide this training.
Gain knowledge for your NetSuite CertificationHaving a certified NetSuite team member is a valuable asset and an excellent metric for career growth. Going at it alone can be time-consuming and challenging. Take advantage of our experience helping employees (and clients) pass (with flying colours) the NetSuite certification exams - hundreds of times over.

Level up your NetSuite skills - by subjectChoose your training path with courses designed to be in any sequence. You may decide to have customized training or you can complete only one course stand-alone, whereas a power-user may attend more sessions. Big Bang tailors your NetSuite training to your skill level, an end goal, and schedule.
Maximize your limited resourcesTraining courses from half a day up to two days can be customized for your organization’s needs. Best yet, you receive all the materials from the course so you can brush up on the information when needed, or adapt them for your organization’s training materials.

Case study

Espace Garage Plus gains better business control

Espace Garage Plus Gains Better Business Control

About Espace Garage Plus A Quebec-based design & residential garage makeover company, Espace Garage Plus has been reinventing the residential garage since 2006. Espace Garage Plus has built its business by maximizing available storage spaces in residential garages in each and every turnkey project they have created over the years. With better use of that…

Consult the case study See all case studies

Quebec-based design & residential garage makeover company Espace Garage moves from manual processes to a complete integrated solution with Big Bang and NetSuite. The NetSuite platform was customized to suit the unique small business needs. Espace Garage received training for the company owners and continues ongoing personalized support time for any issues that may arise in the future.

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Awards & recognitions

Learn how to increase productivity and better leverage NetSuite for your business with Big Bang’s functional and technical experts.

Lean on the certified experts of Big Bang’s talented consulting team to implement and train your team to fully leverage the robust functionality of Oracle NetSuite.

Oracle NetSuite Training Courses

We train your team both during the project and support them after go-live. Customized training courses are available at any point in the partnership. When you hire new team members, training courses for NetSuite are also available.

Big Bang offers pre-packaged training courses for popular cloud solutions in addition to valuable workplace training. With courses running a half-day to two days that cover topics ranging from:

ManufacturingIntroduction to Oracle NetSuite Manufacturing
Professional Services AutomationIntroduction to Oracle NetSuite Professional Services Automation (PSA)

DistributionIntroduction to Oracle NetSuite Distribution

Our certifications

132 Certifications

NetSuite Advanced Revenue Management (ARM) Enabled

NetSuite Advanced Revenue Management (PS)

NetSuite Certified Administrator

NetSuite Certified Financial User

NetSuite Certified SuiteFoundation

NetSuite ERP Consultant

NetSuite Multi-book (PS)

NetSuite OpenAir Essentials

NetSuite SuiteAnalytics User

NetSuite SuiteCloud Developer

NetSuite SuiteCloud Developer II

NetSuite SuiteCommerce Developer

NetSuite SuitePeople : Fundamentals

NetSuite SuitePeople for Pre-Sales

NetSuite SuitePeople for Sales

NetSuite SuiteSuccess Enablement

NetSuite SuiteSuccess Service (Sales)

Leverage the profound knowledge of our certified consultants in Oracle NetSuite training courses - from ½ to 2 days.

FAQ

Frequently Asked Questions

How do I get trained in NetSuite?

Oracle NetSuite offers certifications for people who pass a series of knowledge exams on a given subject.

There are two types of certifications: Administration Certifications and User Certifications. The most popular certification is the SuiteFoundation Certification.

Is NetSuite easy to learn?

Oracle NetSuite is robust and can be a bit overwhelming, which is why we separate the various functions within NetSuite to different training courses.

You can combine them for in-depth learning or just the ones that touch you/your department directly.

How much does NetSuite training cost?

Big Bang’s Oracle NetSuite training is either provided 1:1 based on hours scheduled with a consultant or included as part of an implementation.

The training courses cost $750/half day to $1,750/2 days, including all the course materials.

When is support best used?

Support can be part of your technology roadmap to build out features you didn't have time or the budget to do initially.

It can be a great option if you have new or changing stakeholders with fresh ideas, a new offering to your customers, or an optimized way of working internally. Fundamentally support should be used to enhance the system and build upon work completed.

What is the difference between a help desk and support?

A help desk can answer simple questions and provide information for troubleshooting, similar to this FAQ.

Support is customized to the challenges and vision of our customer and is driven by expert consultants, not a database of searchable problems.