Customer Success with Big Bang and Oracle NetSuite

Africa HR Solutions Scales Business with Oracle NetSuite


Big Bang’s local consultants migrate and implement Africa HR Solutions’ financial management system to supports its global expansion.

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The Challenge

Evolving business requirements needed to better support global expansion

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The Solution

Migration and implementation to a more robust financial management system with help of local consultants with international scope

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About Africa HR Solutions

Africa HR Solutions is Africa’s largest provider of employer of record solutions. Mauritius-based, their service offering includes employer of record services; full payroll management and support; immigration and work visa assistance; and procuring employee benefits (including insurance and pension schemes).

As a solution provider that supports multinational companies in 43 countries across Africa covering 20 different industries, Africa HR Solutions was searching for a better financial management tool that could scale with their growing business.

They were already working with a cloud-based system; however, it wasn’t robust enough to handle their evolving business requirements. Africa HR Solutions also wanted the availability of a customer relationship management (CRM) option built-in. It was a natural choice to turn to Oracle NetSuite, known as the world’s #1 Cloud Financial Management Solution. There would be no need for new programs or servers; they could stack functionalities as part of a unified business management suite. They were looking for something easy to “plug and play.”

“People buy from people, and the reason we enjoy working with Big Bang is the people that we deal with. It’s the personal touch that’s important. {The Team at Big Bang} is personal, plus we have access to the seniors and decision-makers at the top of the company. It was never a question that Big Bang is the right ERP provider.”

– Edan Latzelsberger, Managing Director at Africa HR Solutions

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Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

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The Big Bang Experience®.

Optimize the success of your cloud business transformation by implementing cutting-edge solutions using The Big Bang Experience®, our 7-step proven methodology.

Enterprise Resources Planning

FINANCE

The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

Manufacturing Resource Planning

PRODUCTION

Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.

Professional Services Automation

PRODUCTION

Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.

Supply Chain Management

PRODUCTION

Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.

Human Capital Management

RELATIONS

Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.

Customer Relationship Management

RELATIONS

Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.

Marketing Automation Software

PROMOTIONS

Actively promote your brand and upsell products and services to the right person at the right time with the right message.

NetSuite Case Study

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Become the master of your organization’s business systems – without a headache.

NetSuite Case Study

Complete the form to download your workbook today.

Become the master of your organization’s business systems – without a headache.

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