Kantata (Mavenlink) Training and Support with Big Bang
As a longstanding Kantata (Mavenlink) solution provider and partner, Kantata (Mavenlink) reseller, we have a team of experienced certified Kantata (Mavenlink) consultants ready to be deployed. The Big Bang Kantata (Mavenlink) support team provides Kantata (Mavenlink) implementations, Kantata (Mavenlink) integrations, Kantata (Mavenlink) support, and training anywhere in the world through in-person and remote support services.
As Kantata (Mavenlink)’s first partner in Canada (now, worldwide), our Kantata (Mavenlink) practice team trains alongside the Kantata (Mavenlink) team. Leverage the expertise of the Big Bang trainers who have implemented and use Kantata (Mavenlink) firsthand as they show you how to navigate through the projects, financials, collaboration, resource management, and business intelligence.
Our trainers come from various backgrounds, from accounting to project management to marketing, engineering, and advanced degrees. They understand the software system and are very well versed in accounting and business processes specific to your organization’s business’ industry and best practices.
When we implement a Kantata (Mavenlink) solution, we ensure that you are comfortable getting the most out of your professional services automation platform. Didn’t partner with Big Bang for your implementation? No problem! We’re equipped to pick up where others have left off with ongoing support and training to streamline operations, simplify processes and boost performance.
Kantata (Mavenlink) Support Services
As your business grows, your Kantata (Mavenlink) PSA system will too. Our trusted and well-respected team of consultants provides comprehensive support services allowing your business to keep moving forward. Big Bang offers two main support plans, ongoing support, and on-demand support, depending on your business management needs.
Ongoing Support:
Ongoing support service assists with all activities related to day-to-day administration and routine tasks. It is a proactive and continuous service that can help reduce any risk associated with internal management (including IT staff and resource time management). Think of it as your safety net to ensure ongoing success.
On-demand Support
Our on-demand support service provides immediate assistance when you need it most. Our consultants are ready to react to any situation that might arise: new onboarding, new release, feature request, or bug fixes. Think of it as your go-to plan when encountering any technical difficulties.
Kantata (Mavenlink) Training
Big Bang offers training that will ensure a profitable use of your Kantata (Mavenlink) PSA solutions we provide. Our training process consists of 3 main types of training :
1. Training during project implementation (Implementation Training Sessions)
2. Training for new team members (New Hire Training Sessions)
3. Refresher Courses
Our expert consultants will analyze your project and business management needs and develop the required coaching guidelines accordingly. We will let you know what to concentrate on to get the most out of our offerings while making a good impact on your business’s overall operational and financial outcomes. Our training programs includes:
Role-based and Permission-based Management
Administration Fundamentals
Project Financials
Project Reporting, Analytics and Insights
We also offer customized advanced and continued training that meets the needs of both individual users and the organization as a whole—customized training options tailored just for you.
Dashboard Setup and Customizations
Project Workspace Management
Resource Management Fundamentals
Create a tailored training plan or learn more about the available Workplace and Cloud Solution training modules.
Benefits
You’ve selected Kantata (Mavenlink) as a PSA system to accelerate your growing business. Ensure that you have the training and support solution that levels up the competency in your organization and contributes to fast and ongoing growth and business success. Big Bang optimizes your onboarding, training, and support processes in Kantata (Mavenlink) so that your entire enterprise can enjoy benefits like:
Increased user adoption
Maximized productivity
Streamlined processes
Reduced implementation risk
Maximize your Kantata (Mavenlink) investment
Simplified user experience
Increased goal achievement
Self-sufficient administrator and users
Strengthened long-term ownership
Peace of mind
Why choose our certified consultants for support and training
The concept of training is inherent in what we do. Big Bang experts are trained alongside our partners. It is our culture of continuous learning that helps our team transfer their knowledge with their team members in addition to your team. Certified by our third-party cloud solution providers, our expert team is the most certified per capita. They update and maintain training every quarter.
Get the most from Kantata (Mavenlink) all-in-one platform
Kantata (Mavenlink) is powerful and has intuitive functionality. The truth is, sometimes, you don’t even know all the things possible in terms of managing your people, projects, and profitability. Our expert trainers can help you to uncover features you didn’t know about, were recently released or soon to be released.
Gain knowledge for your Kantata (Mavenlink) Certification
Having a certified Kantata (Mavenlink) team member is a valuable asset and an excellent metric for career growth. Going at it alone can be time-consuming and challenging. Take advantage of our experience helping employees (and clients) pass (with flying colours) the Kantata (Mavenlink) certification exams – hundreds of times over. Our trainers have passed (with flying colors) and are ready to impart their Kantata (Mavenlink) wisdom – using real-life examples the content comes to life.
Level up your Kantata (Mavenlink) skills - by subject
Choose your training path with courses designed to be in any sequence. You may decide to have customized training or you can complete only one course stand-alone, whereas a power-user may attend more sessions. Big Bang tailors your Kantata (Mavenlink) training to your skill level, an end goal, and schedule.
Maximize your limited resources
Training courses from half a day up to two days can be customized for your organization’s needs. Best yet, you receive all the materials from the course so you can brush up on the information when needed, or adapt them for your organization’s training materials.
Learn how to increase productivity and better leverage Kantata (Mavenlink) for your business with Big Bang’s functional and technical experts.
Kantata (Mavenlink) Training Courses
We train your team both during the project and support them after go-live. Customized training courses are available at any point in the partnership. When you hire new team members, an Introduction to Kantata (Mavenlink) training course is also available.
Lean on the certified experts of Big Bang’s talented consulting team to implement and train your team to fully leverage the robust functionality of Kantata (Mavenlink).
Frequently Asked Questions
What is a Kantata (Mavenlink) certification?
How much does Kantata (Mavenlink) training cost?
When is Kantata (Mavenlink) support best used?
What is the difference between a help desk and support?
What is the difference between a help desk and support?
Kantata (Mavenlink) offers certifications for people who pass a series of knowledge exams on a given subject.
Big Bang trains with the Kantata (Mavenlink) team, so your trainer has the maximum exposure and understanding of how to teach others to best leverage Kantata (Mavenlink).
Customized Kantata (Mavenlink) training is either provided 1:1 based on hours scheduled with a consultant or included as part of an implementation.
The Kantata (Mavenlink) training course costs $1,750/2 days, including all the course materials.
Support can be part of your technology roadmap to build out features you didn’t have time or the budget to do initially.
It can be a great option if you have new or changing stakeholders with fresh ideas, a new offering to your customers, or an optimized way of working internally. Fundamentally support should be used to enhance the system and build upon work completed.
A help desk can answer simple questions and provide information for troubleshooting, similar to this FAQ.
Support is customized to the challenges and vision of our customer and is driven by expert consultants, not a database of searchable problems.
A help desk can answer simple questions and provide information for troubleshooting, similar to this FAQ.
Support is customized to the challenges and vision of our customer and is driven by expert consultants, not a database of searchable problems.
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