Customer Success with Big Bang and Oracle NetSuite

First French Company to Leverage Powerful Architecture With NetSuite X Shopify and Celigo


Ysé is the first textile company in France to integrate NetSuite and Shopify, and the first customer to connect it with Celigo.

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The Challenge

With the migration to Shopify, Ysé needed an ERP that would meet the company’s needs and address issues with omnichannel retail operations.

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The Solution

Optimized sales flow through seamless integration of all systems by Big Bang experts, including NetSuite ERP with Shopify using Celigo’s integration platform.

Ysé Case Study Étude de cas image

About Ysé

Ysé is a lingerie and swimwear brand launched in 2012 with the desire to develop pieces that accentuate the woman’s natural body – no padding, just well fit with quality European materials (Calais lace, French and Austrian tulles, Italian microfiber).

The brand has a strong digital presence as it is mainly distributed via its eShop. Still, the network of Ysé boutiques is also growing with 3 boutiques in Paris (117 rue Vieille du Temple, 75003, 2 rue Guichard, 75016 and 75 rue Legendre, 75017 Paris), a boutique in Lyon, Bordeaux and Aix, and a corner at Le Bon Marché (Paris). The brand also creates exclusive collections for Sézane (bath) and Monoprix (lingerie).

A few words about the company and its work spirit: Ysé is currently in a growth period with many exciting and innovative projects on the go. Top priorities of customer satisfaction, empathy and trust, entrepreneurship, agility, ambition and simplicity guide the actions of each team member.

“The discussion (with Big Bang) was simple, and I felt we understood each other on the issues, especially on omnichannelity. Big Bang also allowed me to confirm the choice of NetSuite, Shopify, and Celigo, the core of our architecture.”

– MSoline Brissault, Director of Operations and Projects, Ysé.

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The Big Bang Experience®.

Optimize the success of your cloud business transformation by implementing cutting-edge solutions using The Big Bang Experience®, our 7-step proven methodology.

Enterprise Resources Planning

FINANCE

The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

Manufacturing Resource Planning

PRODUCTION

Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.

Professional Services Automation

PRODUCTION

Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.

Supply Chain Management

PRODUCTION

Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.

Human Capital Management

RELATIONS

Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.

Customer Relationship Management

RELATIONS

Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.

Marketing Automation Software

PROMOTIONS

Actively promote your brand and upsell products and services to the right person at the right time with the right message.

NetSuite Case Study

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