About Oligo Professionnel
Oligo Professionnel is a second-generation family business, founded in Montreal in 1986. Run by three brothers, the company has become a market leader in healthy and safe hair dye production. Over the last couple of years, Oligo has been expanding exponentially and has grown from 30 employees to over 100 employees. Committed to providing the best training, continuous technical support, and the renowned salon-only Oligo Professionnel line, the company has become a dominant force in the hair care industry and is continuing to revolutionize and expand.
Why Oracle NetSuite?
Oligo has been experiencing rapid growth over the past couple of years, which is why the executives decided to begin the implementation of an ERP. Having previously managed the business with excel spreadsheets, they needed software that would support their evolution. After much research, the Cohens decided that Oracle NetSuite would be the most suitable ERP to support their expansion goals.
They were mainly looking into an ERP for added inventory and forecasting abilities.
“Before NetSuite, I couldn’t tell you how much of a particular SKU I had in stock. I had to physically see it with my own eyes.”
– Raphy Cohen, Vice-President at Oligo Professionnel
They were attracted to the software due to its user-friendly dashboard, cloud-based functionalities, and name-brand recognition. A growing and expanding business, Oligo Professionnel was looking for an ERP that would aid with real-time inventory management.
“I had one employee who entered orders all day, and now that position is pretty much eliminated because NetSuite does that automatically.”
– Raphy Cohen, Vice-President at Oligo Professionnel
Big Bang: the Why & the How
After directly contacting NetSuite for their services, the executives at Oligo Professionnel were apprehensive about conducting the implementation of the software without local representation and in-person support.
“The further I began going deeper into NetSuite, I began realizing that with everything being virtual and remote, the technicians could be anywhere around the world, and I was not comfortable with that.”
– Raphy Cohen, Vice-President at Oligo Professionnel
Through online research and networking, they were led to find Big Bang – a service provider headquartered in Montreal. In the process of learning more about Big Bang, they liked the idea that they are not exclusive to any one product. To Raphy Cohen, this signified that the consultants would be more open-minded and provide diversified solutions throughout the implementation process.
“I felt like down the road we would have access to a variety of products that could be connected with NetSuite, without being limited to NetSuite.”
– Raphy Cohen, Vice-President at Oligo Professionnel
Oligo Professionnel was extremely impressed by the level of professionalism, knowledge, and problem-solving skills exhibited by Big Bang’s consultants.
The Future with Big Bang: NetSuite x Amazon & Shopify Integration
With the recent global pandemic, Oligo Professionnel strategically switched their business growth plan from a focus on international exportation to building their online presence – mainly through establishing a web store. Capitalizing on NetSuite’s integration capabilities, Oligo Professionnel and the Big Bang team’s next project will focus on integrating the software with Amazon and Shopify in order to provide the company with visibility on their online inventory.
Advice: In-House Help
Before beginning the implementation process, Oligo Professionnel was ready for the road ahead. The main piece of advice they put forward is the value of hiring an in-house professional to manage the process. The brothers hired a full-time in-house recent university graduate with a logistics degree to work on the project full time.
